Health care ​executives, including:
Chief ​Executive Officers, Chief Operating Officers, Chief Nursing Officers, Chief Medical Officers, ​Chief ​Experience ​Officers, ​Chief ​Marketing Officers, Chief Quality Officers, Chief Human Resources Officers, ​Hospital ​Administrators and other leadership

Health care professionals and clinicians, including:
Front-Line Caregivers, Practice Leaders, Service Line Managers, Nurses or Nurse Managers, Physicians and Clinicians

Health care ​management responsible for:
Patient Experience, Patient and Family Services or Advocacy, Quality, Safety, Operations, Human Resources, Caregiver/Workforce Engagement, Performance Improvement and Marketing

In November, the temperature in Orlando is typically in the low 80s during the day and low 70s in the evening. Business casual attire is appropriate for all sessions and evening functions. Casual attire is appropriate for the Celebration on ​Tuesday evening​.

It is difficult to control the meeting room temperature, so you may want to bring a sweater or jacket to the sessions. Press Ganey will do its best to make room conditions comfortable.

Follow us on Twitter, Facebook and LinkedIn for the latest conference updates and to share your thoughts. #PGNCC18



The National Client Conference is worth 10 contact hours; the Executive Leadership Conference is worth​ 6.5 contact hours. Additional hours are available through the pre-conferences.

We will offer Patient Experience Continuing Education credits (PXEs) through the Patient Experience
Institute (PXI). PXEs can be applied towards Certified Patient Experience Professional (CPXP) applications and/or to maintain certification designation.

This activity will be submitted to the National Association for Healthcare Quality for CPHQ CE credit.

In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare.

If you have questions regarding continuing education, email continuingeducation@pressganey.com

*Accreditation Statement: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Arkansas for Medical Sciences (UAMS) Office of Continuing Education and the American Academy on Communication in Healthcare. The UAMS Office of Continuing Education is accredited by the ACCME to provide continuing medical education for physicians. Designation Statement: The UAMS Office of Continuing Education designates this live activity for a maximum of up to 7.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This conference is a valuable educational opportunity with more than 100 sessions, and all qualify for continuing education credits.

The justification letter makes it easy for you to explain the benefits and ROI of attending conference in order to garner approval.

download justification letter >