​​​About the 2019 Conference

Each year, more than 3,000 health care professionals gather at this industry-leading event to share proven approaches, tactics, and best practices for driving and sustaining systemwide performance improvement. The conference features inspirational keynotes, networking opportunities, and over 90 breakout sessions to address the critical intersections between safety, quality, patient experience, and workforce engagement. 

Join us Nov. 18-20 in Orlando, Fla. to gain best practices that you can implement at your own organization. Immersive presentations and panel discussions will offer proven approaches for aligning people, processes and strategies around a shared mission of transforming the way care is delivered. Sign up for our event updates to be the first to know when we open registration.


|  ​​​2019 Keynote Speaker

Award-Winning Actress & Comedian

Julia Louis-Dreyfus is a critically acclaimed actress, recognized internationally for her portrayal of “Elaine Benes” in the hit NBC series Seinfeld, “Christine Campbell” in the hit comedy The New Adventures of Old Christine, and most recently as “Vice President Selina Meyer” in the HBO series Veep. She is the recipient of seven Screen Actors Guild Awards, a Golden Globe, and nine Emmy awards. A committed and steadfast defender of the environment, Louis-Dreyfus serves as a member on the leadership council for the Natural Resource Defense Council, the Board of Directors of Heal the Bay, and the Honorary Board of Heal the Ocean. Julia will share insights from her life ​and professional career, and using her platform to discuss her personal healthcare journey.

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Julia Louis-Dreyfus earned worldwide acclaim and recognition for her portrayal of 'Elaine Benes' in the hit NBC series Seinfeld, as 'Christine Campbell' in the CBS hit comedy The New Adventures of Old Christine and most recently as 'Vice President Selina Meyer" in the HBO series Veep. Between all shows combined, she has received nine Emmy awards with twenty-two nominations, a Golden Globe award with nine nominations, seven Screen Actors Guild awards with sixteen nominations, two Television Critics Association awards with three nominations, five American Comedy Awards with ten nominations, and has received the Charlie Chaplin Britannia Award for Excellence in Comedy.

Directed by Armando Iannucci, Veep centers on 'Selina Meyer,' the new Vice President of the United States. Louis-Dreyfus won seven consecutive Emmy awards, a Television Critics Award and SAG award for this role, as well as three Golden Globe nominations.

Upcoming, Julia will produce the HBO miniseries, Soldier Girls. The show is based on Helen Thorpe’s 2014 non-fiction book Soldier Girls: The Battles Of Three Women At Home And At War. The book follows the lives of three friends who decided to join the National Guard shortly before 9/11, only to find themselves deployed to Afghanistan and Iraq during one the most tumultuous periods in recent military history.

Louis-Dreyfus has previously received critical acclaim for her starring role in Fox Searchlight’s Enough Said, opposite the late James Gandolfini, Catherine Keener and Toni Collette. Written and directed by Nicole Holofcener, the comedy follows ‘Eva,’ played by Louis-Dreyfus, as she humorously tries to secretly juggle both relationships and wonders whether her new favorite friend’s disastrous ex can be her cue for happiness. This role has snagged Julia a Golden Globe nomination – making her one of the elite few who have had the honor to be concurrently nominated for both a film and television role.

Previously, Louis-Dreyfus premiered Picture Paris on HBO, a short film written and directed by Brad Hall, and co-starring Cesar Award winner Eric Elmosnino. The short follows an ordinary suburban mom (Julia Louis-Dreyfus) whose son is leaving for college and compensates for her empty nest syndrome by carefully planning a life-changing trip to Paris. When her plans go hilariously awry, she finds herself wondering if the things we most desire — passion, revenge, love and Paris itself are possible in our day to day lives. This year, the film played at BFI London Film Festival, Tribeca Film Festival, Santa Barbara International Film Festival and Palm Springs International Film Festival among other festivals around the world.

Her other television credits include multiple appearances on HBO’s Curb Your Enthusiasm which was co-created by Larry David of Seinfeld, a recurring role on Matt Groening’s The Simpsons on FOX, a recurring role in 2003 on Fox’s critically acclaimed Arrested Development, NBC’s 2002 real-time sitcom Watching Ellie, and the TNT animated film Animal Farm to which she lent her voice alongside Ian Holm, Kelsey Grammer and Patrick Stewart. Louis-Dreyfus first made her mark on television during a three-year stint (1982-1985) on Saturday Night Live opposite the likes of Billy Crystal, Christopher Guest and Eddie Murphy. She subsequently hosted the show twice, becoming the first female former cast member to return as host.

Feature film credits include Disney’s Planes; Pixar’s animated hit A Bug’s Life; Woody Allen’s Academy-award winning Hannah and Her Sisters; Allen’s Deconstructing Harry; Rob Reiner’s North; Ivan Reitman’s Fathers’ Day; and Jack the Bear.

Louis-Dreyfus is a committed and steadfast defender of the environment. She serves as a member on the leadership council for the Natural Resource Defense Council (NRDC) as well as on the Board of Directors of Heal the Bay and on the Honorary Board of Heal the Ocean.

She studied theater at Northwestern University where she was also a recipient of a Doctor of Arts in 2007. During college, she was a member of The Practical Theater Company, and Chicago’s famed Second-City comedy troupe.

  ​​​201​8 Highlights Video


The 2018 event, Transforming Care Together, marked the first year that we brought together the HPI Press Ganey Safety Summit with our Executive Leadership and National Client Conferences in Orlando. See why last year’s attendees said this conference was “exceptional,” “empowering,” and “the best conference of the year!”  Watch the Video >

  ​​​Save The Date


We hope to see you in Orlando, Nov. 18–20. Sign up for our event updates to be the first to know when we open registration.



The Conference will be held at the Orlando Marriott World Center. A dedicated room block will be made available for attendees when registration opens in June. Hotel reservations cannot be made until that time.


"I’ve been to many conferences and this, by far,
exceeded my expectations. This was my
first time attending this conference and
truly hope I’ll be back next year."
– 2018 Conference Attendee

"I find the conference to be so informative
and energizing. I come back to work
with all kinds of new ideas and contacts."

– 2018 Conference Attendee