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Event

2024 Trends: What Health Plans Need to Know

Tuesday, October 29th, 2024, 2:00 – 3:00PM ET

About this webinar

As the healthcare landscape evolves, staying ahead of regulatory changes and understanding emerging trends is critical for health plans. In this webinar, we’ll dive into the latest 2024 CAHPS insights and regulatory updates that will shape the year ahead.

Join Press Ganey’s Member Experience experts as they explore key compliance shifts, member experience trends, and strategic actions health plans can take to navigate these changes successfully.

During our time, we will discuss:

2024 regulatory updates and their impact on health plans
CAHPS trends and strategies to improve member satisfaction
Best practices to ensure compliance and enable higher Star Ratings
Insights into upcoming challenges and opportunities

Speakers

Bonnie Thompson,
Vice President, Strategic Consulting, Press Ganey

Adam Higman,
Partner, Strategic Consulting, Press Ganey

Michael Foytik,
VP, Payer Analytics & Innovation, Press Ganey