Home Events The Future of Healthcare: In Conversation with Dr. Tom Lee

Event

The Future of Healthcare: In Conversation with Dr. Tom Lee

Wednesday, February 22 2023 2:00 – 3:00PM ET

About this webinar

Join Press Ganey’s Chief Medical Officer & recent author of “Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards of Excellence,” Dr. Thomas H. Lee, and Press Ganey’s Chief Workforce Officer, Casey Willis-Abner, as they explore how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves.

Listen in on an exploration between Willis-Abner and Lee as they use data to demonstrate trends and insights into how health systems can thrive, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers.

Learn more about “Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards of Excellence” by Dr. Thomas H. Lee here.

After attending, you will have a better understanding of how healthcare organizations can and must:

  • Deserve, earn, and build the trust of patients
  • Deserve, earn, and build the trust of the healthcare workforce
  • Build a resilient, high reliability culture with a broadened concept of safety
  • Build an inclusive culture that treats every patient and every employee with respect
  • Extend patient-centeredness to embrace consumerism, and work relentlessly to remove friction from the patient experience
  • Respond to the imperatives of the new marketplace for high-value care focused on long-term outcomes
Speakers

Thomas H. Lee, MD
Chief Medical Officer @ Press Ganey Associates LLC

Casey Willis-Abner
Chief Workforce Officer @ Press Ganey Associates LLC