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Building a Respectful Culture, One Step at a Time

Thursday, November 30th 2023, 1:00 PM – 2:00PM ET

About this webinar

During this webinar, we’ll be joined by Gerard “Gerry” Lupacchino and Adam C. Steinberg from Hartford HealthCare in conversation with Press Ganey Chief Workforce Officer Casey Willis-Abner.

They will discuss the importance of respect as a driver of engagement and experience in healthcare, and how Hartford HealthCare centered respect and compassion as part of their multi-pronged approach to re-energizing organizational culture.

Join us to learn:

  • How to make the business case for prioritizing respect and compassion
  • Tactics Hartford HealthCare is using to instill respect and compassion within the employee experience
  • Ways to help reduce employee burnout by reframing compassionate care delivery

Gerard “Gerry” Lupacchino
Senior Vice President, Human Experience, Hartford Healthcare

Casey Willis-Abner
Chief Workforce Officer, Press Ganey Associates LLC

Adam C Steinberg DO, MBA, FACOG, FACS
Vice President, Medical Affairs, Hartford Hospital/Region, Hartford Healthcare