Building a Respectful Culture, One Step at a Time

About this webinar

During this webinar, we’ll be joined by Gerard “Gerry” Lupacchino and Adam C. Steinberg from Hartford HealthCare in conversation with Press Ganey Chief Workforce Officer Casey Willis-Abner.

They will discuss the importance of respect as a driver of engagement and experience in healthcare, and how Hartford HealthCare centered respect and compassion as part of their multi-pronged approach to re-energizing organizational culture.

Join us to learn:

• How to make the business case for prioritizing respect and compassion
• Tactics Hartford HealthCare is using to instill respect and compassion within the employee experience
• Ways to help reduce employee burnout by reframing compassionate care delivery

Speakers