Home Events Best Practices for Patient Safety Event Reporting: High Reliability Drives Progress Toward Zero Harm

A small group of diverse nursing students sit around a boardroom table as they listen attentively to their teacher and lead doctor. They are each dressed in medical scrubs and sitting with papers out in front of them. The doctor is holding out a clipboard with a document on it as she reviews it with the group.


Best Practices for Patient Safety Event Reporting: High Reliability Drives Progress Toward Zero Harm

October 11th, 2023 11:00AM – 12:00PM ET

About this webinar

Patient safety is recognized as the foundation of high-quality care, and the goal of zero harm has been widely adopted across healthcare systems. While awareness and goal setting are essential, real inroads in advancing patient safety require optimized patient safety reporting systems that more reliably drive actions that reduce harm.

Patient safety reporting systems identify, collect, report, and analyze safety events and near misses. To be optimally effective, these programs must be part of a comprehensive learning system built on the principles of high reliability in which safety events are seen as opportunities for improvement. Such patient safety reporting systems use data to inform action, include reliable feedback loops to enable learning and improvement, and are capable of measuring their own impact.

Join safety and reliability experts from Press Ganey to learn more about best practices for safety event reporting and leveraging high reliability to drive progress toward zero harm.

After attending this webinar, you will be able to:

  • Describe best practices for safety event reporting
  • Deploy tactics for optimizing safety event reporting systems
  • Drive closed-loop feedback and accountability to establish a comprehensive learning system for safety

Carole Stockmeier
Senior Vice President, Safety and Reliability, Press Ganey

Alan Bennett

Alan Bennett, MBA, CPPS, LSSBB, PMP
Senior Manager, Strategic Consulting, Press Ganey

Melissa Campbell, MBA, CPPS
Product Director for Safety, Press Ganey