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The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Workforce & Engagement"...   [clear]

  • The State of Workforce Engagement: Meeting the Needs of Bedside Caregivers

    Added on Dec 12, 2019

    By Lauren Keeley

    Health care professionals whose jobs involve direct patient care are less engaged in their work than those not on the front lines of care, according to the findings of a recent white paper on the state of workforce engagement in health care. As Part II of our blog series designed to deconstruct some of the key findings of the report, this post focuses on how understanding barriers to direct patient care is crucial in defining best practices for bedside caregivers. Part I in the series looked at generational differences in engagement and offered recommendations for bridging generation gaps.

  • The State of Workforce Engagement: Tapping into Generational Expectations

    Added on Nov 7, 2019

    By Lauren Keeley

    As reported in a new white paper on the state of workforce engagement in health care, Press Ganey researchers analyzed responses from more than 1.8 million physicians, nurses, and other health care employees surveyed in 2018 and identified wide variation in engagement by profession, demographics, geography, and other variables. This blog series will deconstruct the findings to tease out those that are likely to have the greatest impact on organizational outcomes and will offer recommendations for driving and sustaining improvement. The focus of this month’s post is generational differences in engagement.

  • Medical Practice Roundtable: UUH Helps Providers Meet Patient, Physician Needs

    Added on Oct 30, 2019

    By Diana Mahoney

    In the first of an ongoing series of interviews focusing on ways high-performing medical practices are meeting some of today’s most pressing care delivery challenges, Mari Ransco, Director of Patient Experience at University of Utah Health, discusses how that organization is helping its provider groups create work environments that address both patient and physician needs.

  • Workforce Safety Panel: Committing to a Highly Reliable Workforce

    Added on May 22, 2019

    By Andrea Fitzgerald, Staff Writer

    In the final installment of a seven-part series, Press Ganey experts offer insights and reflections from their own experiences in health care and other industries to encourage and support health care leaders considering an organizational commitment to Zero Harm.

  • Good Doctors: Stories from the Heart of Health Care

    Added on Apr 29, 2019

    New Podcast Series

  • Workforce Safety Panel: Empowering and Supporting Occupational Health Nurses

    Added on Apr 18, 2019

    By Andrea Fitzgerald, Staff Writer

    In part VI of a seven-part series, Press Ganey experts provide strategies for facilitating alignment among occupational health nurses and other members of the workforce in order to advance a High Reliability journey.

  • Workforce Safety Panel: A Data-Driven Approach to Reducing Workforce Injuries

    Added on Mar 20, 2019

    By Andrea Fitzgerald, Staff Writer

    In part V of a seven-part series, Press Ganey experts identify ways in which measurement and reporting can inform and inspire every member of the workforce to reduce harm.

  • The Role of Pulse and Annual Surveys in Your Workforce Engagement Strategy

    Added on Feb 21, 2019

    By Joseph Cabral, Chief Human Resources Officer, and Shannon Vincent, Manager, Engagement Consulting Services

    Nurturing workforce engagement is not only about making employees happy, it is also about optimizing patient experiences, clinical outcomes, and financial performance. That is why organizations aiming to achieve cross-domain improvement want the wealth of data provided by an engagement strategy that incorporates both annual and pulse surveys. Any organizations looking to implement the latter for “quick fixes” for engagement outcomes should first look for ways to strengthen their relationship with their workforces. In most cases, we don’t need more data—we need to do more with data.

  • Workforce Safety Panel: The Role of the Health Care CEO in Achieving Zero Harm

    Added on Feb 21, 2019

    By Andrea Fitzgerald, Staff Writer

    In part IV of a seven-part series, Press Ganey experts look more closely at the CEO’s role in an organization’s High Reliability journey and discuss the impact that genuine executive sponsorship of Zero Harm can have on every level of the organization.

  • Workforce Safety Panel: Engaging Executive Leaders in Systemwide Safety Efforts

    Added on Jan 22, 2019

    By Andrea Fitzgerald, Staff Writer

    In part III of a seven-part series, Press Ganey experts hone in on information that executives need in order to advance workplace safety and the pursuit of a fair and just culture.

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