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The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Safety"...   [clear]

  • A Rock-Solid Safety Lesson

    Added on Jul 2, 2019

    By Diana Mahoney, Editorial Director

    Health care leaders attending the Press Ganey 2019 Safety & High Reliability Executive Summit last month in Denver received a gift of magnetite to remind them of their responsibility to continuously direct and set the course to a safety culture.

  • Reflecting on the Virginia Beach Shooting: Lessons for the Health Care Workplace

    Added on Jun 20, 2019

    Alan Bennett, Manager, Transformational Services

    Hospitals and health care organizations can look to each other as well as other industries and workplaces to learn how to best prepare, respond to, and prevent violent incidents. Leadership cannot prepare or anticipate every situation, but they can reduce injuries and assaults in the health care workplace if they continue to seek out and implement measures for protecting their team members and patients.

  • Workforce Safety Panel: Committing to a Highly Reliable Workforce

    Added on May 22, 2019

    By Andrea Fitzgerald, Staff Writer

    In the final installment of a seven-part series, Press Ganey experts offer insights and reflections from their own experiences in health care and other industries to encourage and support health care leaders considering an organizational commitment to Zero Harm.

  • Good Doctors: Stories from the Heart of Health Care

    Added on Apr 29, 2019

    New Podcast Series

  • Workforce Safety Panel: Empowering and Supporting Occupational Health Nurses

    Added on Apr 18, 2019

    By Andrea Fitzgerald, Staff Writer

    In part VI of a seven-part series, Press Ganey experts provide strategies for facilitating alignment among occupational health nurses and other members of the workforce in order to advance a High Reliability journey.

  • Workforce Safety Panel: A Data-Driven Approach to Reducing Workforce Injuries

    Added on Mar 20, 2019

    By Andrea Fitzgerald, Staff Writer

    In part V of a seven-part series, Press Ganey experts identify ways in which measurement and reporting can inform and inspire every member of the workforce to reduce harm.

  • Workforce Safety Panel: The Role of the Health Care CEO in Achieving Zero Harm

    Added on Feb 21, 2019

    By Andrea Fitzgerald, Staff Writer

    In part IV of a seven-part series, Press Ganey experts look more closely at the CEO’s role in an organization’s High Reliability journey and discuss the impact that genuine executive sponsorship of Zero Harm can have on every level of the organization.

  • Workforce Safety Panel: Engaging Executive Leaders in Systemwide Safety Efforts

    Added on Jan 22, 2019

    By Andrea Fitzgerald, Staff Writer

    In part III of a seven-part series, Press Ganey experts hone in on information that executives need in order to advance workplace safety and the pursuit of a fair and just culture.

  • Workforce Safety Panel: Empowering Caregivers to Speak Up for Safety

    Added on Dec 18, 2018

    By Andrea Fitzgerald, Staff Writer

    In part II of a seven-part series, Press Ganey experts advise health care organizations on a High Reliability journey to aggressively remove barriers and detractions from reporting or speaking up about unsafe practices resulting in errors and harm. To help begin this process, the group identifies those barriers and explains how organizations can protect the physical and psychological safety of patients, families and caregivers.

  • Workforce Safety Panel: Obstacles to Becoming a High Reliability Workforce

    Added on Nov 1, 2018

    By Andrea Fitzgerald, Staff Writer

    A group of safety and patient experience experts from Press Ganey discuss the progress that health care organizations have made and the next steps required to become as safe as High Reliability Organizations (HROs) in aviation, nuclear power and other industries. In part I of a seven-part series, they consider what the top obstacles are that keep the health care workforce from achieving the same levels of safety as an HRO workforce.

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