Blog

The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Clinical Excellence"...   [clear]

  • The State of Workforce Engagement: Meeting the Needs of Bedside Caregivers

    Added on Dec 12, 2019

    By Lauren Keeley

    Health care professionals whose jobs involve direct patient care are less engaged in their work than those not on the front lines of care, according to the findings of a recent white paper on the state of workforce engagement in health care. As Part II of our blog series designed to deconstruct some of the key findings of the report, this post focuses on how understanding barriers to direct patient care is crucial in defining best practices for bedside caregivers. Part I in the series looked at generational differences in engagement and offered recommendations for bridging generation gaps.

  • Let’s “Give It Up” for Nurses through Compassionate, Connected Care

    Added on Oct 28, 2019

    By Diana Mahoney

    A Facebook post featuring an exhausted nurse who routinely puts her patients before herself sparked an outpouring of comments and an instinctive need to acknowledge nurses' capacity for caring, but also their need to be cared for. In her book, The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience, Press Ganey Chief Nursing Officer Christy Dempsey stresses that it is incumbent upon health care leaders to nurture organizational cultures that support caring for caregivers as well as patients.

  • Good Doctors: Stories from the Heart of Health Care

    Added on Apr 29, 2019

    New Podcast Series

  • Patient Ratios and Extended Shifts Are Separate Nursing Issues

    Added on Apr 5, 2019

    By Christina Dempsey, RN, Chief Nursing Officer

    Extended nursing shifts are associated with burnout, job dissatisfaction, negative health consequences, and poorer performance on safety, quality, and patient experience measures. Reducing these shifts and nurturing a safe work environment should be a leadership priority. However, enforcing nursing-to-patient ratios without other considerations is not the solution to mitigate the dangers associated with extended work shifts.

  • The Patient Experience and Health Care Transformation: A Bonded Pair

    Added on Aug 2, 2018

    By Diana Mahoney, Editorial Director

    Leaders of high-performing organizations know, from their own experiences, that health care quality, health system efficiency, and the likelihood that patients will continue seeking care from their organization are integral to—not independent from—the patient experience.

  • Mandating Nurse-to-Patient Ratios Is Not Enough

    Added on Jul 9, 2018

    By Andrea Fitzgerald, Staff Writer

    Press Ganey executives weigh in on the current legislation battle over mandated staffing ratios, warning against any supporters who see this as a "quick fix" for performance improvement across domains.

  • Preventing Workplace Violence in Health Care: A Nurse’s Perspective

    Added on May 22, 2018

    By Emily Halu, RN, MSN, Press Ganey Consultant

    Health care workers are more than four times as likely to experience assaults at work that result in injuries requiring time off than any other private sector employees in the United States. Though it may not be surprising, it's not okay. It’s time for health care organizations to make sure their efforts to deliver a positive patient experience do not come at the cost of workforce safety.

  • National Nurses Week: Celebrating Agents of Transformational Change

    Added on May 10, 2018

    By Christina Dempsey, Chief Nursing Officer

    As the largest sector of the health care workforce that is often at the front line of care, nurses play a critical role in delivering safe, high-quality, patient-centered care. For organizations looking to achieve transformational change, engaging and supporting nurses is not optional--it is their duty.

  • How 3.6 Million Nurses Are Leading the Nation’s Journey to Better Health

    Added on Feb 20, 2018

    By Andrea Fitzgerald, Staff Writer

    Nurses are role models, educators and advocates for their patients, families, peers and others--yet, they are less healthy than the average American. In response, the American Nurses Foundation has created the Healthy Nurse, Healthy Nation™ Grand Challenge to unite thousands of individuals across the country around one shared goal: to improve the health and wellness of the nation's 3.6 million nurses.

  • Hacking Pediatrics: Boston Children’s Hospital’s Innovation Initiative

    Added on Feb 13, 2018

    By Andrea Fitzgerald, Staff Writer

    One team of self-proclaimed "tech nerds" is promoting the value of disruptive innovation at Boston Children's and in pediatric care as a whole—in 24 hours or less.

<PREVIOUS | PAGE OF 2 | NEXT>