Optimize Surgical Services for Efficiency and Productivity


Improve Surgical ​Operations to Drive Growth

With an average contribution of nearly 50% of hospital revenue, the surgical services department is an important center of care delivery. Efficiency in the operating room (OR) requires coordination across multiple personnel and complex processes that can be difficult to manage.

Press Ganey Clinical and Operational Improvement Transformational Service experts have extensive knowledge and expertise within the entire perioperative care system. Partnering with hospital and OR leadership teams, our experts aim to achieve rapid results to meet your surgical services department goals, such as decreasing cost per case, enhancing  surgeon and anesthesia satisfaction, and improving internal processes. 

Focus Areas & Offering

  • Reduce surgical site infections 
  • Surgical scheduling and block redesign
  • Throughput and room utilization
  • Pre-admission testing and patient preparation
  • Preference/procedure care management
  • Provider alignment (anesthesia and surgeons)
  • Surgical Governance models
  • Clinical education and adherence to standards
  • OR materials/supplies, instrumentation, and case cart systems
  • Patient experience scores
  • Staff and physician engagement scores

Built on proven Soyring Consulting methods and time-tested tools, our Transformational Services experts deliver measurable results with an average 5:1 return on investment, up to 25% in increased capacity, and proven capability to help drive hospitals to zero hospital acquired conditions. To learn how Press Ganey Clinical and Operational Improvement experts can help your hospital improve surgical services performance, complete this brief form to be contacted by one of our experts.


Contact us today at 866.345.3887 or complete the form below

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