Improve Emergency Department Throughput and Efficiency


Optimize Clinical and Operational Performance in the ​ED

Continued challenges in inefficient Emergency Department (ED) operations, patient throughput, ED crowding, and delays in care, leave the entire system vulnerable, posing opportunities to improve the patient experience scores, reduce process defects and deliver safe, high-quality care.
Press Ganey Clinical and Operational Improvement experts have worked with more than 400 hospitals and health care systems, bringing a proven method and time-tested tools to overcome the complex challenges associated with the ED. Our customized approach considers key components of process to develop and engage all levels of the organization and build efficient, effective, and sustainable improvement.

Focus Areas & Offering

  • Wait times and patient flow
  • Patient placement and admitting practices
  • Provider integration care management, population health and care coordination integration
  • Experience of care
  • Workflow and environmental impact on efficiency
  • Diagnostic, ancillary and support impact on operations
  • Staffing and scheduling
  • Employee engagement

Build on proven Soyring Consulting methods and time-tested tools, our Transformational Services experts deliver measurable results with an average 5:1 return on investment, up to 25% in increased capacity, and a proven capability to help drive hospitals to zero hospital acquired conditions. To learn how Press Ganey Clinical and Operational Improvement experts can help your hospital improve ED performance, complete this brief form to be contacted by one of our experts.


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