Press Ganey Acquires HealthStream’s Patient Experience and Engagement Businesses

Innovative Partnership Features Press Ganey’s Patient-Centered Insights on HealthStream’s Workforce Development Platforms

BOSTON--(BUSINESS WIRE)-- Press Ganey today announced that it has entered into two agreements with HealthStream, Inc. (NASDAQ: HSTM) that will further advance the delivery of patient-centered care. In the first agreement, Press Ganey has acquired HealthStream’s patient experience and engagement businesses and will provide its industry-leading solutions to these health care organizations. Through a second agreement, Press Ganey will offer learning and development content on HealthStream’s workforce development platform as an integrated component of Press Ganey’s transformational platform of safety, quality, patient experience and workforce solutions.

“Press Ganey and HealthStream share a commitment to patient-centered care delivery supported by a high performing workforce,” said Patrick T. Ryan, CEO, Press Ganey. “This innovative agreement between two health care market leaders offers our new HealthStream clients and existing partners the benefits of Press Ganey’s integrated suite of solutions combined with access to HealthStream’s leading workforce platform resources. We are excited about the opportunity to further support physicians and nurses at the front lines in their mission to deliver safe, high quality, patient-centered care.”

Press Ganey will assume responsibility for all Patient Experience services for HealthStream’s client organizations. The companies will work together to provide access to HealthStream’s leading workforce platform and to publish insights from Press Ganey’s deep data, advanced analytics and best practice knowledge.

“For workforce training and professional development, the health care industry relies on HealthStream to provide unequalled resources and solutions to ensure a knowledgeable and competent workforce,” said Robert A. Frist, Jr., Chief Executive Officer, HealthStream. “With insights derived from its more than 30-year history of working with health care leaders across the continuum of care, Press Ganey will enhance HealthStream’s workforce development and knowledge resources.”

With a focus on improving patient outcomes through the development of health care’s most valuable asset: its people, HealthStream has built an industry-leading workforce development platform, along with the industry’s most comprehensive library of clinical, regulatory, and leadership resources for healthcare professionals across all care settings.

Through this partnership, health care organizations will have access to the full breadth of Press Ganey’s transformational solutions, including access to HealthStream’s Workforce Platform, to support their commitment to reducing patient suffering and improving the overall safety, quality, and delivery of care.

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.


Press Ganey Media Contact:
Jon Siegal, 781-684-0770