Health care is a complex, wonderful, scary and amazing endeavor. What we are accomplishing at Press Ganey and what I see our partners doing every day is inspiring and humbling. Improving the world of the patient and caregiver is a noble cause and a worthy mission but it does take a fully engaged team to make that difference. I am honored to have the opportunity to share experiences, stories, research and data to a variety of audiences and demonstrate why engagement matters.
Barbara Reilly, PhD leads research and thought leadership related to employee, physician and nurse engagement at Press Ganey. She is a highly sought-after keynote speaker on topics related to engagement including the ROI of engagement, the impact of burnout, maximizing engagement best practices, the importance of organization culture, nursing satisfaction for Magnet® and other issues that affect Employees, Physicians, and Nurses.
Barbara has led the science and research around the development of Press Ganey’s key engagement products and will continue to guide the company’s engagement initiatives meeting the needs of the evolving health care market. Barbara also works directly with executive leadership teams from leading health care institutions to understand and address their needs, and strategize best practices to advance engagement improvement across the country and internationally.
Barbara completed her undergraduate work at Texas A & M University and obtained an MS and PhD in Industrial and Organizational Psychology from Bowling Green State University. She completed a post-doctorate in International Business from The University of South Carolina. With more than 20 years’ executive experience and consulting with senior business leaders in the U.S. and internationally, Barbara has a good balance of academic knowledge and practical business experience. Barbara has taught in the Robinson College of Business at Georgia State University in the MBA, Executive MBA, and Professional MBA programs for over 20 years. She has taught internationally at United Arab Emirates University in Abu Dhabi and at Cyprus International Institute of Management (CIIM) in Nicosia and Limassol. Barbara’s academic role focused on teaching, service, and consulting.
Prior to joining Press Ganey, she consulted with business leaders through the Georgia State Executive Education Program, Reilly Leadership Solutions, and Turknett Leadership Group. Barbara was an executive coach for many years and coached business leaders and physicians. In her consulting efforts, Barbara often uses non-traditional learning tools including case studies, simulations, storytelling and individual assessments to advance her client’s thinking and awareness. Her consulting work focuses on helping leaders understand strategic objectives and translate those into targeted talent/HR programs and initiatives.