MIPS CAHPS Regulatory Survey

 Improve Experience and Optimize Reimbursement

Key Benefits

Rely on CAHPS expertise: Press Ganey has more CAHPS expertise than any other organization and actively informs and educates our clients about CAHPS programs and changes.
Gain powerful comparative insights: With the largest comparative database, we offer powerful insights into patient experience performance.
Leverage improvement expertise: Patient Experience Advisors will partner with you to help drive improvement of the patient experience in your organization in the areas that matter most to your overall performance.
Benefit from CAHPS experience: Press Ganey is the largest CAHPS administrator in the country, partnering with more than 8,500 clients to measure HCAHPS, HHCAHPS, ACO CAHPS, MIPS CAHPS, ICH CAHPS and Hospice CAHPS clients.
Keep up with regulatory changes: To help you stay informed of upcoming requirements, our regulatory reporting experts provide ongoing tracking and communication of CMS updates, distilling over 3,000 pages of CMS rule making, annually.

What it is

The 2015 Medicare Access and CHIP Reauthorization Act (MACRA) repealed the Sustainable Growth Rate payment methodology for physician practices. The final rule major features of the Physician Quality Reporting System (PQRS), Electronic Health Record Meaningful Use (EHR MU), and Value Based Payment Modifier (VBPM) program requirements into a new payment incentive program called the Merit-Based Incentive Payment System (MIPS).


MACRA continues CMS’ focus on quality, including patient experience, and MIPS ties reimbursement to quality and clinical practice activities and outcomes that show improved quality of care. For decades, Press Ganey has helped medical practices achieve greater improvements in their performance through ongoing surveying, deeper data, robust measurement, proven improvement resources and expert advisory services.  Press Ganey can help your medical practice leverage the maximum the benefit of your patient experience, provider transparency, safety, quality and associated performance improvement programs to not only improve care at your facilities but to maximize reimbursement through MIPS.

With more CAHPS® experience and expertise than any other provider, Press Ganey can help your medical practice meet MIPS reporting and MIPS CAHPS regulatory reporting requirements, if your practice chooses to participate. In addition, Press Ganey offers tools to help you measure on-going patient experience in the medical practice. Press Ganey solutions reveal opportunities for improvement that can lead to enhanced patient perceptions, increased loyalty, positive word-of-mouth and ultimately, increased market share.