Dedicated Patient Experience Advisors with extensive CAHPS experience.
Access to real-time data with powerful online reporting tools.
Performance benchmarks to compare your performance to peers and competitors.
Tested and proven improvement resources like Solutions Starters®, webinars and best practices.
What it is
Patients, payers, policy makers and the media make use of the HHCAHPS data when making decisions on which providers to use and when establishing agency rankings. Assure patients, family members as well as referring hospitals and systems that patient-centered care and care coordination is a top priority.
The Home Health Care Consumer Assessment of Healthcare Providers and Systems Survey (HHCAHPS) survey is a standardized tool used to measure patient perceptions of care provided by Medicare-certified home health agencies (HHAs). Press Ganey offers a Home Health and HHCAHPS solution that goes beyond the data provided by the HHCAHPS questions alone. Patient-centered home health questions ask patients clarifying questions, including how well a service was provided to capture added depth and provide a sharper focus for your quality improvement efforts.
Use Press Ganey’s Home Health solution to meet regulatory requirements and capture deeper insights to create a better patient experience.
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