Improving Patient Experience in Specialized Care Settings

Press Ganey supports patient experience measurement and improvement in a wide variety of specialty areas, including Long-Term Acute Care Hospitals, Urgent Care and Dental Practices.

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LONG-TERM ACUTE CARE HOSPITAL (LTACH)—With average lengths of stay in excess of 25 days, and often seriously ill patients, LTACHs face unique challenges in patient experience. Press Ganey partners with LTACHs to gain maximum response through unique survey protocols. Surveys to families and distribution at the point of discharge are just two ways we can help you learn more about your LTACH patients.

URGENT CARETo assess patient experience for minor illnesses and injuries, Press Ganey offers a unique survey designed for freestanding, walk-in urgent care centers. The urgent care survey supports facilities with limited services as well as those offering diagnostic and therapeutic services.

DENTALIn a highly competitive dental marketplace, the patient experience is an opportunity to differentiate your practice. Our solutions help measure dental practice or orthodontic service visits, pinpointing the unique needs of dental practices to improve the patient experience and staff productivity.