Specialty Areas: Bringing Improvement to All Specialized Care Settings

Press Ganey offers a wide selection of additional services in a variety of specialty areas.

INPATIENT AND OUTPATIENT REHABILITATION

Commonly called medical rehabilitation, the goals are to return the patient to home and to work. In doing so, patients work vigorously in therapy to strengthen muscles and redevelop fine motor coordination, speech, cognitive abilities and other developmental areas. Utilized widely in hospital and freestanding settings, our surveys evaluate the full patient experience, including rehabilitation nursing and therapies. We have the largest rehabilitation database in the industry. 

INPATIENT AND OUTPATIENT BEHAVIORAL HEALTH

Patient confidentiality and anonymity are extremely important when surveying in the behavioral health setting. Press Ganey has developed survey protocols to ensure confidentiality and anonymity while maximizing responses. The strong databases for both surveys provide you with perspective on how you compare to facilities across the country. 

TRANSPLANT SURVEYS

Gain deeper understanding of your transplant patient population with Press Ganey’s innovative transplant surveys, developed by researchers and practitioners with insight from the United Network for Organ Sharing (UNOS) Transplant Administrators Committee (TAC), the Indiana Organ Procurement Organization (IOPO), elected transplant administrators representing transplant centers and members of UNOS in the United States. Press Ganey's transplant surveys have been researched and designed to be service-specific and provide the highest quality improvement data. 

• Inpatient transplant survey: Expertly designed to measure patient satisfaction with inpatient hospital stays that involve a transplant procedure.

• Pediatric inpatient transplant survey: Designed to measure the patient experience from either the patient’s perspective or the parent’s perspective.

• Outpatient transplant survey: Scientifically designed to measure patient satisfaction with a wide variety of health care services that are part of the pre- and post-transplant surgery regimen. Outpatient services are distinguished from medical practice services in that usually a patient does not have an ongoing relationship with a care provider, and health care may be provided by a technician rather than by a physician.

• Medical practice transplant survey: Designed to measure patient experiences with medical practice and group practice visits as part of the pre- and post-transplant surgery regimen. Providers may be physicians or other health care professionals, such as physician assistants (PA) and nurse practitioners (NP).