Improve Quality and Increase Loyalty

Press Ganey’s inpatient survey can help your organization focus its improvement efforts by better understanding your patients’ perceptions of their care experience. With this valuable insight, you can then take action to further capture your patients’ attention and their businesswhile rising above the competition. 

IMPROVING ACUTE CARE PATIENT EXPERIENCE

Press Ganey's comparative databasethe largest in the nationwill help you understand and improve patient experience with meaningful benchmarking and actionable data. 

Better quality of care: Partnering with more than 10,000 health care facilities across the continuum of care, Press Ganey is the industry’s most recognized leader in improving the patient experience by delivering patient-centered care, and improving bottom-line results.

Satisfied and loyal patients: In health care, loyalty can pay big dividends. It costs 90% less to get current patients to return for future care needs than it does to attract new patients. Loyal patients can become your advocatesas well as your most effective marketing strategyby recommending you to others and driving up your volume.

Heightened financial performance: Improved patient-centered care is a key driver for:
  • Reducing malpractice claims
  • Increasing revenue and profitability 
  • Improving productivity and efficiency
  • Strengthening public reporting performance