Steps to Take Now for Hospice CAHPS
Recorded on: December 11, 2014
Allyson Weaver Bunker, Director of Medical & Ambulatory Services at Press Ganey
Sarah Ponder, Ambulatory Services Product Manager at Press Ganey
The mandatory CMS Hospice CAHPS dry-run program will begin in April 2015. Your participation in the on-going program will impact two percentage points in your annual Medicare payment update. Beyond compliance, a focus on measuring and improving the patient and family can also help enhance your reputation and differentiate your services from other hospice organizations in your community.
During this webinar, Allyson Weaver Bunker, Director of Medical & Ambulatory Services, and Sarah Ponder, Ambulatory Services Product Manager at Press Ganey present an overview of the Hospice CAHPS requirements and how Press Ganey can help you measure performance, drive improvement and better meet patient and family needs.
As the largest CAHPS administrator in the country, partnering with more than 3,000 clients on HCAHPS, CGCAHPS, HHCAHPS and ACO CAHPS, Press Ganey is well-positioned to work together with you on this important CAHPS initiative. Request this On-Demand webinar to learn how to prepare for Hospice CAHPS implementation and ensure you are well positioned to improve the care you deliver to your patients and their families.