Craig Clapper, partner, Press Ganey consulting services, and Jack Lynch, president and CEO, Main Line Health, discussed the fundamentals of creating a culture of safety and how to achieve success reducing serious safety events.
Topics covered in this webinar include:
Watch Now >
- Hard core culture—the link to organizational outcomes
- The senior leader—what you say and what you do influences your organization's culture
- Examples of how to promote the Zero Harm goal