CNO Roundtable: A Patient-Centered Approach to Bedside Shift Report

Added on Nov 14, 2017

Download this on-demand webinar, CNO Roundtable: A Patient-Centered Approach to Bedside Shift Report. Learn how the VA Palo Alto Health Care System developed a patient-centered bedside shift strategy to address declining communication scores and build a compelling plan to engage patients and their family members. Bedside shift handoff can have a transformative effect on organizational culture to move from a staff-oriented perspective to a more mindful, patient-centered philosophy.

  • Understand critical elements of a successful bedside shift handoff strategy, including overcoming resistance to change and other common barriers
  • Create an engaging and effective nurse training curriculum
  • Learn how to prepare patients to be able to engage in and reinforce bedside shift handoff
  • See improvements in patient and nurse experience, and quality outcomes

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