Dialysis centers are now required by the Centers for Medicare and Medicaid Services (CMS) to administer the ICHCAHPS survey. To meet this regulatory mandate, your organization must partner with an experienced ICHCAHPS administrator like Press Ganey. We know that this regulation can be confusing and we are here to help you get started. Press Ganey will also work with you to develop improvement strategies based on the results from the survey.
Frequently Asked Questions About ICHCAHPS
Have questions about ICHCAHPS? You're not alone. There is a lot to understand when it comes to participating in the public reporting initiative. Here are the answers to some of the most frequently asked ICHCAHPS questions.