Resource → Program Summary • Added on Feb 1, 2017
HPI Press Ganey Patient Safety Organization (PSO) FAQ
Share & Learn from Patient Safety Data & Peers to Prevent Harm
Resource → Program Summary • Added on Nov 16, 2016
Frequently Asked Questions
Resource → Program Summary • Added on Jun 16, 2016
PQRS CAHPS FAQ
Press Ganey is an approved CMS vendor for the Accountable Care Organization (ACO) Consumer
Assessment of Healthcare Providers and Systems (CAHPS) survey which is used for Pioneer and
Medicare Shared Savings Programs (MSSP ACOs).
Resource → Program Summary • Added on Jun 1, 2016
To ensure reliable and scientifically rigorous data with consistent presentation across the industry, Press Ganey has established Transparency Standards and Guidelines to guide both internal and external transparency initiatives across care settings. Standardization helps drive learning and improvement, and protects the integrity of provider ratings across the health care system.
Resource → Program Summary • Added on Sep 15, 2015
The EHR Incentive Program, commonly known as Meaningful Use, began in 2011 under the Health Information Technology for Economic and Clinical Health (HITECH) Act. Incentive payments for early adopters started in 2011 and will continue until 2016. Beginning on October 1, 2014, eligible hospitals who were not early adopters incurred a reduction in their annual payment update (APU), eventually increasing to reach 75% of the APU in 2018.
In fiscal year 2013, the Centers for Medicare & Medicaid (CMS) began withholding a portion of hospitals’ payments based on their performance. CMS makes adjustments to measures and domain weights each year to reflect an emphasis on those areas most in need of improved performance. There are four domains that will impact up to 2% of a hospital’s Medicare reimbursement in FFY 2017: process of care (core measures), patient experience (HCAHPS), efficiency of care and outcomes.
Established by the Affordable Care Act, the Hospital Acquired Conditions (HAC) Reduction Program currently affects hospitals participating in Inpatient Prospective Payment Systems (IPPS) and is expected to expand to more hospital categories. Beginning Fiscal Year 2015, a hospital’s HAC score is ranked against a national benchmark. For those hospitals who fall into the bottom quartile, the Centers for Medicare and Medicaid Services (CMS) can withhold 1% of their reimbursement.
The Centers for Medicare & Medicaid Services (CMS) Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) was developed as a result of the Social Security Act in 2012. Inpatient psychiatric facilities and acute care facilities that house inpatient psychiatric patient units must participate in this pay-for-reporting program in order to receive a 2% annual payment update (APU) from CMS.
Resource → Program Summary • Added on Jul 25, 2015
Dialysis centers are now required by the Centers for Medicare and Medicaid Services (CMS) to administer the ICHCAHPS survey. To meet this regulatory mandate, your organization must partner with an experienced ICHCAHPS administrator like Press Ganey. We know that this regulation can be confusing and we are here to help you get started. Press Ganey will also work with you to develop improvement strategies based on the results from the survey.
Patient-Centered Medical Home CAHPS® (PCMH CAHPS) FAQ
Consumer Assessment of Healthcare Providers and Systems Hospital Survey - Child Version (Child HCAHPS) is a survey to measure parent or guardian reports of their family’s experience of their child’s inpatient care.
Have questions about HCAHPS? You're not alone. There is a lot to understand when it comes to participating in the public reporting initiative. Here are the answers to some of the most frequently asked HCAHPS questions.
Below is a timeline of major HCAHPS milestones to date, and a schedule of future preview periods and public reporting. Please note that, according to CMS, the future dates are estimates based on current timetables and are subject to change.
Resource → Program Summary • Added on Jul 15, 2015
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) formal public reporting initiative asks your patients to rate their experiences regarding their inpatient stay. These ratings are shared with the public and impact your hospital's reputation and standing in the community it serves. Your HCAHPS results also accounts for 35% of your value-based purchasing score – directly impacting your hospital’s Medicare payments.
As the nation’s largest Consumer Assessment of Healthcare Providers and Systems Hospital Survey (CAHPS®) administrator