OAS CAHPS Early Adopter Program: A Pilot Study

Added on Sep 9, 2016

OAS CAHPS Early Adopter Program: A Pilot Study. The knowledge brief presents a recent analysis conducted by Press Ganey that examined early OAS CAHPS data. Study findings show that there are opportunities to improve communication strategies and to use targeted patient experience surveys to identify deficits in care quality that are unique to the outpatient surgery population.

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