Transparency Initiatives Nurture Safety Culture at Providence St. Joseph Health

Added on Jan 24, 2019

Transparency Initiatives Nurture a Safety Culture at Providence St. Joseph Health
By Andrea Fitzgerald

In 2015, the Southwest Washington Service Area of Providence St. Joseph Health (SWSA) began an initiative to raise situational awareness, promote transparency and empower staff to speak up for safety. In addition to instituting daily safety huddles, it also began disseminating Huddle Highlights—a two-page summary of great catches and safety events and alerts that focuses on the safety impact and lesson of an event, with the goal of providing all staff with the information they need to have a safe day.

As a result of these efforts, safety event reporting has increased by 400% and the organization’s Serious Safety Event Rate has decreased by 59%.

Read the article to learn more about SWSA's safety initiative.