Stakeholders Discuss the Future of Patient Engagement

Added on Mar 1, 2016

Stakeholders Discuss the Future of Patient Engagement
From Industry Edge February 2016
In January, the U.S. Department of Health & Human Services (HHS) kicked off a busy policymaking year with a meeting on person- and family-centered care.

HHS Secretary Sylvia Burwell invited numerous stakeholders, including Deirdre Mylod, PhD, senior vice president of Research & Analytics at Press Ganey and executive director of the Institute for Innovation, to share their strategies for measuring and improving the engagement of patients and families with their health care.

The strategies included letting patients define quality and value, giving patients access to their own health information, bringing care into the community and reducing the workload of health care on patients so that they can become successfully engaged. HHS plans to incorporate feedback from these stakeholders and others as it develops a new strategic plan for measuring Person and Family Engagement, scheduled to be released in 2016.

Simultaneously, the Center for Medicare & Medicaid Innovation (CMMI) plans to continue to build payment models that reward improvement in patient engagement. As it rolls out strategies for Person and Family Engagement, HHS promises to prioritize initiatives that make quality and price information accessible to patients, listen to the patient voice and provide the tools and resources to help patients navigate the health care system.