Program Teaches UHN Leaders How to Put High Reliability Theory into Practice

Added on Dec 20, 2018

Program Teaches UHN Leaders How to Put High Reliability Theory into Practice
By Audrey Doyle

 To help clinical and nonclinical leaders embed the concepts of safety and High Reliability into their daily interactions with staff, Toronto-based University Health Network developed a seven-module leadership training program, called “Making Reliability a Reality,” that combines simulation, videos and a quiz show-style game with traditional education techniques.

Since the training was launched in 2017, UHN has achieved quantifiable improvements in a number of key safety measures, including a 20% increase in incident reporting and at least 14 unit or site “record bests” for number of days with zero hospital-acquired conditions.

Read the article to learn more about University Health Network's ​​improvements in safety and High Reliability.