Pulse Reports for the Medical Practices and Ambulatory Settings
Every year, Press Ganey presents Pulse Reports which present important trends in health based on research and analysis of public and proprietary data as well the perspective of patients, employees and physicians. These reports reveal insight into the current state of health care delivery and identify opportunities for further progress.
2011 Press Ganey Pulse Report
The 2011 Pulse Report – Perspectives on American Health Care provides a comprehensive, integrated look at important trends in health care. The medical practice section of the report looks at patient satisfaction by the top 25 most satisfied specialties, patient satisfaction by time spent waiting and includes a case study from a Press Ganey client. This section begins on page 39.
Medical Practice Pulse Report 2010
After two consecutive years of significant gains, patient satisfaction with medical practices leveled off in 2009. The 2010 Medical Practice Pulse Report: Patient Perspectives on American Health Care provides feedback based on the experiences of 2.7 million patients treated at more than 11,000 locations across the nation in 2009.
Medical Practice Pulse Report 2009
Competition and consumer empowerment have spurred improvements at medical practices across the nation and patient satisfaction is inching upwards as a result, according to a new report from Press Ganey Associates, Inc. The 2009 Medical Practice Pulse Report: Patient Perspectives on American Health Care illustrates the impact of consumer-driven health care in which patients are making more proactive decisions about their own care.
Physician's Office Pulse Report 2008
Patients have heightened expectations of their health care experience and feel more empowered to choose where they receive care. Health care facilities must address satisfaction at all points of the patient experience to maintain and improve patient retention rates. The 2008 Physicians' Office Pulse Report: Patient Perspectives on American Health Care examines the experiences of more than 1.9 million patients treated at nearly 8,500 offices nationwide.