Jodie Cunningham, Allyson Weaver Bunker
Retaining patients within your ACO is a top priority and critical to managing margins. Patient experience measurement and improvement is a key strategy to support ACO success – to both optimize shared savings as well as improve loyalty. To drive performance improvement in overall care and coordination, Press Ganey advocates continuous measurement of the patient experience to capture deeper data to drive targeted performance improvement and physician engagement. An ongoing approach prepares practices for the one time per year ACO CAHPS survey, which is tied to 25% of the shared savings formula.
Please join us for a complimentary webinar to learn how Press Ganey can help you uncover opportunities to improve your ACO patient experience and fulfill the ACO CAHPS survey requirement. With a proven track record in CAHPS and over 130,000 providers in our medical practice database, Press Ganey is your trusted partner in patient experience measurement and improvement.
View Now >