On-demand Webinars for Hospitals
On-demand webinars for hospitals offer you access to a wealth of information at your convenience. Browse through our archive of webinars to find ones that will best help you. Learn about strategic solutions and best practices for improving health care performance and outcomes.
Clinical – Clinical Performance Management
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Improving Performance: Getting Physicians On Board
With the proliferation of pay-for-performance models, meeting OPPE requirements is not enough to improve quality of care with tighter resources. To streamline resource utilization and drive real change in practice patterns, effective organizations develop collaborative relationships with their medical staff to review and improve performance.
Attend this webinar to hear strategies for engaging a cross-functional team to lead performance improvement. Learn processes to engage medical staff and enable your team to identify variation, ask questions, and use fact-based dialog to have productive conversations about performance. You will hear about effective tools to recalculate metrics for a more accurate view of individual and group performance, perform root cause analyses, and leverage teaching cases to identify specific opportunities to improve. [Duration: 1 hour]
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Improve Clinical Outcomes and Efficiency With One Integrated Source of Intelligence that Supports Collaboration
This webinar will provide an introduction into Press Ganey’s Clinical Performer. This tool provides comprehensive clinical performance intelligence to help healthcare providers improve clinical quality, efficiency and outcomes. By providing a single source of performance intelligence it identifies variation, quantifies opportunities and helps you focus your efforts — including those related to that set of five clinical outcomes — as well as cost, efficiency, quality, and satisfaction, all through one unified source.
Clinical Performer supports collaboration across the hospital, incorporates the most recent patient-level patient satisfaction and core measures data, and is supported by unrivaled service from clinical executives with hospital leadership experience. [Duration: 33 minutes ]
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A Treasure Map to Opportunities
David Potash, MD, MBA
Senior Vice President, Medical Director
Press Ganey Associates, Inc.
Araby Thornewill,
Vice President, Clinical and Operational Products
Press Ganey Associates, Inc.
Standardized hospital measurements of cost, length of stay, profitability, quality and patient experience are now a requirement. Inevitably, these measures will show variations across physicians and clinical conditions within the same hospital. Furthermore, if external benchmarks are available, there will be variations apparent in the hospital’s overall performance.
This session will focus on how to use these variations to best identify potential opportunities, and how to do an integrated root cause analysis to determine and quantify the actual opportunities present. Organizational responsibilities, effective physician involvement, and integrated data requirements all play a part in moving from data to improvement.
[Duration: 50 minutes]
Operational – Performance Measurement
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A Short Introduction to Operational InsightsSM
Vlad Tikhtman, MHSA
Senior Product Specialist
Press Ganey Associates, Inc.
It has never been more important to understand what the public data “says” about you, your market and national peers. This brief 15 minute session will give you a better understanding of the data that payers, consumers, industry groups and the government are looking at to make decisions about your hospital’s performance. Learn how to access and benchmark key metrics to identify variation and opportunities to improve your performance.
[Duration: 15 minutes]
Payment Reform - Value-based Purchasing Measurement
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Value-based Purchasing: Keeping Up with Changes in VBP
Vladimir Tikhtman
Product Specialist
Press Ganey Associates, Inc.
The final ruling for federal fiscal year (FFY) 2014 brings with it changes, including an impact on scores that many were not expecting. Most of you will see a change in your VBP score. Even if you’re doing a good job meeting performance thresholds on clinical and satisfaction measures, your score will more than likely be lower. This webinar will review the performance trends for VBP scores, as well as review the proposed rule for FFY 2015 and the distribution of results for FFY 2013.
[Duration: 1 hour]
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Succeeding Under VBP
Review of the final CMS value-based purchasing rule for FFY 2014, including: the most recent performance trends occurring in HCAHPS, core measures and outcomes; and the implications of those trends on VBP performance. This one-hour webinar also examines key elements of VBP methodology and considerations for prioritizing improvement efforts.
[Duration: 1 hour]
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Value-based Purchasing Fundamentals
Nathan Cummins, CPHQ
Improvement Manager
Press Ganey Associates, Inc.
Nell Buhlman, MBA
Vice President, Clinical Products
Press Ganey Associates, Inc.
With 1.0% of baseline DRG payments in federal fiscal year 2013 at stake, your performance on clinical and satisfaction measures adds up to significant dollars. Join us for a review of the CMS value-based purchasing (VBP) final rule, performance trends occurring in HCAHPS and core measures, and the implications of those trends on VBP performance. This on-demand webinar also examines the key elements of VBP methodology and discusses considerations for prioritizing improvement efforts.
[Duration: 1 hour]
Quality Measures – Behavioral Health
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Understanding Inpatient Psychiatric Facility Quality Reporting (IPFQR) Program
Gayle Olano Hurt, MPA, PMC
Behavioral Health Quality Measures Expert and Product Development Team Member
Press Ganey Associates, Inc.
Join us for an on-demand webinar to explain the proposal for reporting HBIPS measures based on CMS’s Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) proposed rule for 2013. Gayle Hurt, product manager for Press Ganey, will explain what your facility will be required to report and when for cases as of Oct. 1, 2012.
The recent proposed rule includes the initiation of the Inpatient Psychiatric Facilities Quality Reporting Program (IPFQR) for freestanding psychiatric care facilities and acute care facilities with psychiatric inpatient programs that bill under the Inpatient Psychiatric Facilities Prospective Payment System (IPF PPS). Fourth quarter 2012 data and first quarter 2013 data would be reported via QNet by August 15, 2013. The potential financial impact is 2% of a facility’s APU. Please contact your Quality Performance Manager to discuss how your facility can begin collecting and reporting this data.
[Duration: 1 hour]
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Improving Continuing Care Plan Transmission for Inpatient Behavioral Health Services
Gayle Olano Hurt, MPA, PMC
Behavioral Health Quality Measures Expert and Product Development Team Member
Press Ganey Associates, Inc.
The Hospital-based Inpatient Psychiatric Services (HBIPS) core measure requirement is now in full swing for The Joint Commission-accredited freestanding behavioral health hospitals. Learn how to utilize the HBIPS continuing care plan transmission measure to position your hospital for success under the HBIPS requirement and pending pay-for- performance initiatives. Listen to this on-demand webinar to learn the rationale for monitoring continuing care plan documentation as outlined in the HBIPS measure set; key elements of the measures; recent benchmark performance and trends; and strategies for successful performance on the continuing care plan measures.
[Duration: 1 hour, 5 minutes]
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Improving Antipsychotic Medications Measures Rates for Inpatient Behavioral Health Services
Gayle Olano Hurt, MPA, PMC
Behavioral Health Quality Measures Expert and Product Development Team Member
Press Ganey Associates, Inc.
Joshana Goga, Pharm.D., BCPP
Clinical Pharmacist
Sheppard Pratt Health System
Balancing the monitoring of antipsychotic medication prescribing with a physician’s clinical judgment and documentation is a challenge for hospital leadership and quality professionals. Attend this session to learn the rationale for monitoring antipsychotic medication prescribing practices, key elements of these HBIPS measures, and recent benchmark performance and trends. We’ll review best practices and a collaborative approach to meeting requirements while maintaining quality clinical care.
[Duration: 56 minutes]
Quality Measures – Core Measures
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Top Performers: What Makes the Best Better than the Rest?
Teresa Sievers, MS, RN, CPHQ, CPHRM
Quality Improvement
Beverly Hospital
Nell Buhlman, MBA
Vice President, Clinical Products
Press Ganey Associates, Inc.
This recorded webinar shares the primary and secondary factors that distinguish top performers from the rest. You will hear first-hand how Beverly Hospital, a national core measures top performer, overhauled its approach and culture to achieve and sustain consistently high levels of performance. Speakers include Teresa Sievers, MS, RN, CPHQ, CPHRM, and Nell Buhlman, vice president, clinical products with Press Ganey.
[Duration: 1 hour]
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From Good to Great: Secrets to Implementing Concurrent Data Collection on Core Measures
Sherry Dillon, RN, CPHRM
Director Quality Measurement
Press Ganey Associates, Inc.
While many tactics contribute to good performance on core measures, great performance hinges on collecting core measures data while the patient is in the hospital. Learn best practices for implementing and sustaining concurrent data collection from hospitals across the country. Hear how your peers were able to alter practices and process, educate stakeholders, and overcome objection in order to implement and sustain concurrent management of core measures patients.
[Duration: 1 hour]
Quality Measures – eMeasures
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Meeting Meaningful Use Clinical Quality Measurement Requirements
While new proposed requirements for stage 2 meaningful use have been announced, many are still trying to wrap their heads around how to implement and meet stage 1 meaningful use requirements for clinical quality emeasures.
View this complimentary webinar where we will review of stage 1 and stage 2 requirements and how the two compare. This webinar will provide tips and insight to help address common challenges that you may be facing. [ 52 minutes ]
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Meaningful Use: EHR Incentive Program and Quality Measures
Lauri Matijas, MS, RN
Press Ganey Associates, Inc.
Sherry Dillon, RN, CPHRM
Press Ganey Associates, Inc.
Meaningful Use: EHR Incentive Program and Quality Measures Lauri Matijas, MS, RN Sherry Dillon, RN, CPHRM The requirements for hospitals to qualify for the Electronic Health Record (EHR) incentive program include a core objective covering clinical quality measures. Learn more about the program requirements and the role of quality in meaningful use.
This on-demand webinar will provide a basic overview of meaningful use, examine the requirements for Stage 1 MU for hospitals, discuss the challenges for hospital quality departments, and review strategies for successful achievement of MU requirements for quality reporting. [ 57 minutes ]
