On-demand Webinars for Hospitals

On-demand webinars for hospitals offer you access to a wealth of information at your convenience. Browse through our archive of webinars to find ones that will best help you. Learn about strategic solutions and best practices for improving health care performance and outcomes.

Payment Reform - Value-based Purchasing Measurement

  • Value-based Purchasing: Keeping Up with Changes in VBP

    Vladimir Tikhtman
    Product Specialist
    Press Ganey Associates, Inc.

    The final ruling for federal fiscal year (FFY) 2014 brings with it changes, including an impact on scores that many were not expecting. Most of you will see a change in your VBP score. Even if you’re doing a good job meeting performance thresholds on clinical and satisfaction measures, your score will more than likely be lower. This webinar will review the performance trends for VBP scores, as well as review the proposed rule for FFY 2015 and the distribution of results for FFY 2013.
    [Duration: 1 hour]

  • Succeeding Under VBP

    Review of the final CMS value-based purchasing rule for FFY 2014, including: the most recent performance trends occurring in HCAHPS, core measures and outcomes; and the implications of those trends on VBP performance. This one-hour webinar also examines key elements of VBP methodology and considerations for prioritizing improvement efforts.
    [Duration: 1 hour]

  • Value-based Purchasing Fundamentals

    Nathan Cummins, CPHQ
    Improvement Manager
    Press Ganey Associates, Inc.

    Nell Buhlman, MBA
    Vice President, Clinical Products
    Press Ganey Associates, Inc.

    With 1.0% of baseline DRG payments in federal fiscal year 2013 at stake, your performance on clinical and satisfaction measures adds up to significant dollars. Join us for a review of the CMS value-based purchasing (VBP) final rule, performance trends occurring in HCAHPS and core measures, and the implications of those trends on VBP performance. This on-demand webinar also examines the key elements of VBP methodology and discusses considerations for prioritizing improvement efforts.
    [Duration: 1 hour]

Quality Measures – Behavioral Health

  • Understanding Inpatient Psychiatric Facility Quality Reporting (IPFQR) Program

    Gayle Olano Hurt, MPA, PMC
    Behavioral Health Quality Measures Expert and Product Development Team Member
    Press Ganey Associates, Inc. 

    Join us for an on-demand webinar to explain the proposal for reporting HBIPS measures based on CMS’s Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) proposed rule for 2013. Gayle Hurt, product manager for Press Ganey, will explain what your facility will be required to report and when for cases as of Oct. 1, 2012.

    The recent proposed rule includes the initiation of the Inpatient Psychiatric Facilities Quality Reporting Program (IPFQR) for freestanding psychiatric care facilities and acute care facilities with psychiatric inpatient programs that bill under the Inpatient Psychiatric Facilities Prospective Payment System (IPF PPS). Fourth quarter 2012 data and first quarter 2013 data would be reported via QNet by August 15, 2013. The potential financial impact is 2% of a facility’s APU. Please contact your Quality Performance Manager to discuss how your facility can begin collecting and reporting this data.
    [Duration: 1 hour]

  • Improving Continuing Care Plan Transmission for Inpatient Behavioral Health Services

    Gayle Olano Hurt, MPA, PMC
    Behavioral Health Quality Measures Expert and Product Development Team Member
    Press Ganey Associates, Inc. 

    The Hospital-based Inpatient Psychiatric Services (HBIPS) core measure requirement is now in full swing for The Joint Commission-accredited freestanding behavioral health hospitals. Learn how to utilize the HBIPS continuing care plan transmission measure to position your hospital for success under the HBIPS requirement and pending pay-for- performance initiatives. Listen to this on-demand webinar to learn the rationale for monitoring continuing care plan documentation as outlined in the HBIPS measure set; key elements of the measures; recent benchmark performance and trends; and strategies for successful performance on the continuing care plan measures.
    [Duration: 1 hour, 5 minutes]

  • Improving Antipsychotic Medications Measures Rates for Inpatient Behavioral Health Services

    Gayle Olano Hurt, MPA, PMC
    Behavioral Health Quality Measures Expert and Product Development Team Member
    Press Ganey Associates, Inc.

    Joshana Goga, Pharm.D., BCPP
    Clinical Pharmacist 
    Sheppard Pratt Health System

    Balancing the monitoring of antipsychotic medication prescribing with a physician’s clinical judgment and documentation is a challenge for hospital leadership and quality professionals. Attend this session to learn the rationale for monitoring antipsychotic medication prescribing practices, key elements of these HBIPS measures, and recent benchmark performance and trends. We’ll review best practices and a collaborative approach to meeting requirements while maintaining quality clinical care.
    [Duration: 56 minutes]

Quality Measures – Core Measures

  • Focus on the Emergency Department: Best Practices from University of Utah

    Christy Hopkins, MD, MPH, FACEP, Emergency Department Director for University of Utah

    With half of hospital admissions coming through the emergency department, it’s the key driver of an organization’s profitability and strong contributor to HCAHPS scores and community opinion. With CMS already testing the implementation of ED CAHPS, it is critical that hospitals renew their efforts to understand and improve the patient experience in the ED.

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  • CNO Roundtable Featured Best Practice: Cleveland Clinic Empathy Initiative

    Kelly Hancock, ECNO, Cleveland Clinic

    This webinar includes best practices, as well as recommended strategies for bedside shift reporting, the importance of a well-trained and engaged nursing staff, and helping nurses make sure their “caring” is felt.

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  • Top Performers: What Makes the Best Better than the Rest?

    Teresa Sievers, MS, RN, CPHQ, CPHRM
    Quality Improvement
    Beverly Hospital

    Nell Buhlman, MBA
    Vice President, Clinical Products
    Press Ganey Associates, Inc.

    This recorded webinar shares the primary and secondary factors that distinguish top performers from the rest. You will hear first-hand how Beverly Hospital, a national core measures top performer, overhauled its approach and culture to achieve and sustain consistently high levels of performance. Speakers include Teresa Sievers, MS, RN, CPHQ, CPHRM, and Nell Buhlman, vice president, clinical products with Press Ganey.
    [Duration: 1 hour]

  • From Good to Great: Secrets to Implementing Concurrent Data Collection on Core Measures

    Sherry Dillon, RN, CPHRM
    Director Quality Measurement
    Press Ganey Associates, Inc.

    While many tactics contribute to good performance on core measures, great performance hinges on collecting core measures data while the patient is in the hospital. Learn best practices for implementing and sustaining concurrent data collection from hospitals across the country. Hear how your peers were able to alter practices and process, educate stakeholders, and overcome objection in order to implement and sustain concurrent management of core measures patients.
    [Duration: 1 hour]

Quality Measures – eMeasures

  • New Measures, New Technology: The Path to Better Patient Experiences
    Access a complimentary webinar where Press Ganey experts will provide a tour of the Press Ganey Quality Performer Hospital eMeasures module.
    [Duration: 1 hour]

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  • Meaningful Use eMeasures Regulatory Update
    Access a complimentary webinar where Press Ganey experts provide an overview of the Meaningful Use quality measures requirements as well as provide tips on how your hospital can get started and maximize payment.
    [Duration: 1 hour]

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  • Meeting Meaningful Use Clinical Quality Measurement Requirements

    While new proposed requirements for stage 2 meaningful use have been announced, many are still trying to wrap their heads around how to implement and meet stage 1 meaningful use requirements for clinical quality emeasures.

    View this complimentary webinar where we will review of stage 1 and stage 2 requirements and how the two compare. This webinar will provide tips and insight to help address common challenges that you may be facing. [ 52 minutes ]

  • Meaningful Use: EHR Incentive Program and Quality Measures

    Lauri Matijas, MS, RN
    Press Ganey Associates, Inc.

    Sherry Dillon, RN, CPHRM
    Press Ganey Associates, Inc.

    Meaningful Use: EHR Incentive Program and Quality Measures Lauri Matijas, MS, RN Sherry Dillon, RN, CPHRM The requirements for hospitals to qualify for the Electronic Health Record (EHR) incentive program include a core objective covering clinical quality measures. Learn more about the program requirements and the role of quality in meaningful use.

    This on-demand webinar will provide a basic overview of meaningful use, examine the requirements for Stage 1 MU for hospitals, discuss the challenges for hospital quality departments, and review strategies for successful achievement of MU requirements for quality reporting. [ 57 minutes ]



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