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On-demand Webinars for Hospitals

On-demand webinars for hospitals offer you access to a wealth of information at your convenience. Browse through our archive of webinars to find ones that will best help you. Learn about strategic solutions and best practices for improving health care performance and outcomes.

Clinical – Clinical Performance Management

  • A Treasure Map to Opportunities

    David Potash, MD, MBA
    Senior Vice President, Medical Director
    Press Ganey Associates, Inc.

    Araby Thornewill,
    Vice President, Clinical and Operational Products
    Press Ganey Associates, Inc.

    Standardized hospital measurements of cost, length of stay, profitability, quality and patient experience are now a requirement. Inevitably, these measures will show variations across physicians and clinical conditions within the same hospital. Furthermore, if external benchmarks are available, there will be variations apparent in the hospital’s overall performance.

    This session will focus on how to use these variations to best identify potential opportunities, and how to do an integrated root cause analysis to determine and quantify the actual opportunities present. Organizational responsibilities, effective physician involvement, and integrated data requirements all play a part in moving from data to improvement.
    [Duration: 50 minutes]

Operational – Performance Measurement

  • A Short Introduction to Operational InsightsSM

    Vlad Tikhtman, MHSA
    Senior Product Specialist
    Press Ganey Associates, Inc.

    It has never been more important to understand what the public data “says” about you, your market and national peers. This brief 15 minute session will give you a better understanding of the data that payers, consumers, industry groups and the government are looking at to make decisions about your hospital’s performance. Learn how to access and benchmark key metrics to identify variation and opportunities to improve your performance.
    [Duration: 15 minutes]

Payment Reform - Value-based Purchasing Measurement

  • Succeeding Under VBP

    Review of the final CMS value-based purchasing rule for FFY 2014, including: the most recent performance trends occurring in HCAHPS, core measures and outcomes; and the implications of those trends on VBP performance. This one-hour webinar also examines key elements of VBP methodology and considerations for prioritizing improvement efforts.
    [Duration: 1 hour]

  • Value-based Purchasing Fundamentals

    Nathan Cummins, CPHQ
    Improvement Manager
    Press Ganey Associates, Inc.

    Nell Buhlman, MBA
    Vice President, Clinical Products
    Press Ganey Associates, Inc.

    With 1.0% of baseline DRG payments in federal fiscal year 2013 at stake, your performance on clinical and satisfaction measures adds up to significant dollars. Join us for a review of the CMS value-based purchasing (VBP) final rule, performance trends occurring in HCAHPS and core measures, and the implications of those trends on VBP performance. This on-demand webinar also examines the key elements of VBP methodology and discusses considerations for prioritizing improvement efforts.
    [Duration: 1 hour]

Quality Measures – Behavioral Health

  • Improving Continuing Care Plan Transmission for Inpatient Behavioral Health Services

    Gayle Olano Hurt, MPA, PMC
    Behavioral Health Quality Measures Expert and Product Development Team Member
    Press Ganey Associates, Inc. 

    The Hospital-based Inpatient Psychiatric Services (HBIPS) core measure requirement is now in full swing for The Joint Commission-accredited freestanding behavioral health hospitals. Learn how to utilize the HBIPS continuing care plan transmission measure to position your hospital for success under the HBIPS requirement and pending pay-for- performance initiatives. Listen to this on-demand webinar to learn the rationale for monitoring continuing care plan documentation as outlined in the HBIPS measure set; key elements of the measures; recent benchmark performance and trends; and strategies for successful performance on the continuing care plan measures.
    [Duration: 1 hour, 5 minutes]

  • Improving Antipsychotic Medications Measures Rates for Inpatient Behavioral Health Services

    Gayle Olano Hurt, MPA, PMC
    Behavioral Health Quality Measures Expert and Product Development Team Member
    Press Ganey Associates, Inc.

    Joshana Goga, Pharm.D., BCPP
    Clinical Pharmacist 
    Sheppard Pratt Health System

    Balancing the monitoring of antipsychotic medication prescribing with a physician’s clinical judgment and documentation is a challenge for hospital leadership and quality professionals. Attend this session to learn the rationale for monitoring antipsychotic medication prescribing practices, key elements of these HBIPS measures, and recent benchmark performance and trends. We’ll review best practices and a collaborative approach to meeting requirements while maintaining quality clinical care.
    [Duration: 56 minutes]

Quality Measures – Core Measures

  • Top Performers: What Makes the Best Better than the Rest?

    Teresa Sievers, MS, RN, CPHQ, CPHRM
    Quality Improvement
    Beverly Hospital

    Nell Buhlman, MBA
    Vice President, Clinical Products
    Press Ganey Associates, Inc.

    This recorded webinar shares the primary and secondary factors that distinguish top performers from the rest. You will hear first-hand how Beverly Hospital, a national core measures top performer, overhauled its approach and culture to achieve and sustain consistently high levels of performance. Speakers include Teresa Sievers, MS, RN, CPHQ, CPHRM, and Nell Buhlman, vice president, clinical products with Press Ganey.
    [Duration: 1 hour]

  • From Good to Great: Secrets to Implementing Concurrent Data Collection on Core Measures

    Sherry Dillon, RN, CPHRM
    Director Quality Measurement
    Press Ganey Associates, Inc.

    While many tactics contribute to good performance on core measures, great performance hinges on collecting core measures data while the patient is in the hospital. Learn best practices for implementing and sustaining concurrent data collection from hospitals across the country. Hear how your peers were able to alter practices and process, educate stakeholders, and overcome objection in order to implement and sustain concurrent management of core measures patients.
    [Duration: 1 hour]



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