White Papers for Home Care Agencies
Press Ganey regularly generates insightful white papers for the home care setting, based on research and trends we’ve uncovered in our extensive database.
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Home Health and Public Reporting
This paper describes the HHCAHPS survey process and provides examples of some of the improvement strategies already developed within the home health care industry. In addition, it covers the correlations between Press Ganey integrated survey questions and the key HHCAHPS item, “Would you recommend this agency to family and friends?” (May 2010)
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The Critical Role of Patient Satisfaction in Attracting and Retaining Home Health Care Workers
Home health care organizations aware of the looming workforce shortage are searching for the best means to attract and retain high-quality employees. In their efforts to improve their competitive edge as employers, these organizations should not overlook the effect of patient satisfaction on employees. (December 2008)
