HCAHPS: Press Ganey Hospitals Outperform

The publicly reported HCAHPS results reveal Press Ganey partner hospitals outperform their peers. Press Ganey clients scored higher than non-clients on both the “Overall” and “Likelihood to Recommend” ratings, and are more likely than non-clients to have the highest scores in the HCAHPS database. To gain a better understanding of HCAHPS, its history, updates, etc., click on the following: