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2013 Press Releases
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May 07, 2013
Nurse Communication Key to VBP Incentive Payments...
May 07, 2013
Focus on Improving Nurse Communication Can Positively Impact Other Measures
Hospitals could potentially affect 15 percent of their value-based purchasing (VBP) incentive payments by focusing their improvement efforts on one metric, according to a new study released by Press Ganey Associates, Inc. In the second of its...
April 30, 2013
Press Ganey Associates, Inc. announced today that Dr. Thomas H. Lee will join Press Ganey as chief medical officer. Dr. Lee joins Press Ganey from Partners Healthcare, a not-for-profit, integrated health care delivery system in Boston where he was network president and chief executive officer for Partners Community Hea...
April 03, 2013
Resident, Family and Employee Satisfaction Measures to Inform State’s Incentive Programs
The State of Indiana has signed a multi-year agreement with Press Ganey to conduct nursing facility satisfaction surveys; the process will be managed by Indiana’s Family & Social Services Administration’s Division of Aging a...
March 27, 2013
Provides Framework for Redefining and Improving the Patient Experience
A new report from Press Ganey reveals the value of capturing every patient’s voice in order to focus efforts on enhancing the quality and safety of care. The report, Strategic Insights: Targeted Performance Improvement, identifies new thinking and...
February 28, 2013
Partnership Will Focus on Patient Experience Across the Continuum of Care
MetroHealth System has signed a multi-year agreement with Press Ganey to provide improvement solutions for its medical center, rehabilitation hospital, outpatient surgery center and network of 16 health centers. By capturing the voice of the pa...
February 27, 2013
“Father of Personalized Medicine” Brings Unique Experience to Board
Press Ganey Associates, Inc. today announced the addition of renowned health care visionary Ralph Snyderman, MD, to its Board of Directors. Dr. Snyderman, Chancellor Emeritus and James B. Duke Professor of Medicine at Duke University, brings a uniqu...
January 30, 2013
Largest Patient Satisfaction Survey Provider Now Available to Individual Physicians and Small Group Practices Working with Capson
Press Ganey Associates, Inc. announced today it reached a multi-year agreement to provide access to patient satisfaction survey services for the physician clients of Capson Physicians Insu...
January 22, 2013
Company Deepens Commitment to Improving the Patient Experience through Caregivers
Press Ganey Associates, Inc., a leader in improving the patient experience, today named Christina Dempsey the Chief Nursing Officer. Dempsey will further Press Ganey’s engagement with physician and nurse leadership and frontline caregiv...
January 11, 2013
Extended Partnership Set to Continue Improvement of Patient Satisfaction Scores
Press Ganey Associates, Inc. today announced that it signed Catholic Health Partners to a multi-term agreement to provide census-based surveying as a means of more fully capturing the voice of the patient. By collecting this deeper data, ...