Patient Visit Insights^SM:
Increasing Your Bottom Line

Increasing operating costs, transparency and pay-for-performance programs are making it challenging for practices of any size to grow. Capturing and analyzing patient satisfaction information will allow you to improve patient loyalty, streamline operations, differentiate from the competition, reduce malpractice costs and ultimately, increase your bottom line.

Practices that recognize the value of measuring and improving patient satisfaction can save time and money by partnering with Press Ganey. If you are surveying in-house, freeing up internal resources enables you to focus more effectively on your improvement efforts and your patients, while realizing greater improvement in the quality of care, operational efficiency and enhanced financial performance.

As the largest improvement solutions provider in the country, we have more experience than any other provider, creating a record of unmatched success. Our Patient Visits Insights solution offers survey methods — email, mail and phone — that are the most accurate and reliable, giving you actionable data you can trust.

Responsive to Your Needs

The Patient Visit Insights solution offers you more flexibility and responsiveness with real-time, actionable and statistically accurate data that make it quick and easy to get your patients’ perspective of the care they receive.

• Quick startup process: The entire process is easy for both your staff and your patients. Setup is quick and easy, and collecting the data is effortless.
• Unmatched benchmarking: We offer the largest national medical practice database for peer comparisons — with more than 120,000 physicians representing more than 90 specialties – helping you understand how your practice and physicians are performing relative to peers.
• State-of-the-art online reporting: Focus your improvement efforts by understanding opportunities by specialty, provider, patient demographic and more. Press Ganey’s online reporting tool can give you a quick, high-level summary or in-depth, drill-down capability — as much or as little detail as you need.
• Choice of survey methodologies: It’s easier than ever to reach patients. Choose from email, mail and phone methodologies to increase your outreach and response rates.

To learn more about the Patient Visit Insights solution, or to talk with one of our experts, please call us at 800.232.8032 or contact us.