Specialty Areas: Bringing Improvement to All Specialized Care Settings
Press Ganey is best known for services in the hospital and acute care marketplace, but we also offer a wide selection of additional services in a variety of specialty areas.
Long-term Acute Care Hospital InsightsSM (LTACH)
These hospitals, with average lengths of stay in excess of 25 days, have unique issues related to patient satisfaction. Patients are often seriously ill, which makes measuring satisfaction a challenge. We have partnered with LTACH clients to establish some unique and effective survey protocols to gain maximum response. Surveys to families and distribution at the point of discharge are just two ways we can help you learn more about your LTACH patients.
Inpatient and Outpatient Rehabilitation InsightsSM
Commonly called medical rehabilitation, the goals are to return the patient to home and to work. In doing so, patients work vigorously in therapy to strengthen muscles and redevelop fine motor coordination, speech, cognitive abilities and other developmental areas. Utilized widely in hospital and freestanding settings, our surveys evaluate the full patient experience, including rehabilitation nursing and therapies. We have the largest rehabilitation database in the industry.
Inpatient and Outpatient Behavioral Health InsightsSM
Patient confidentiality and anonymity are extremely important when surveying in the behavioral health setting. Press Ganey has developed survey protocols to ensure confidentiality and anonymity while maximizing responses. The strong databases for both surveys provide you with perspective on how you compare to facilities across the country.
Gain deeper understanding of your transplant patient population with Press Ganey’s innovative transplant surveys, developed by researchers and practitioners with insight from the United Network for Organ Sharing (UNOS) Transplant Administrators Committee (TAC), the Indiana Organ Procurement Organization (IOPO), elected transplant administrators representing transplant centers and members of UNOS in the United States. Press Ganey's Transplant Insights solutions have been researched and designed to be service-specific and provide the highest quality improvement data.
- Inpatient Transplant InsightsSM: Expertly designed to measure patient satisfaction with inpatient hospital stays that involve a transplant procedure.
- Pediatric Inpatient Transplant InsightsSM: Mirrors the Inpatient Transplant Insights solution and is designed to measure the patient experience from either the patient’s perspective or the parent’s perspective.
- Outpatient Transplant InsightsSM: Scientifically designed to measure patient satisfaction with a wide variety of health care services that are part of the pre- and post-transplant surgery regimen. Outpatient services are distinguished from medical practice services in that usually a patient does not have an ongoing relationship with a care provider, and health care may be provided by a technician rather than by a physician. For more on how to distinguish among the Outpatient Transplant InsightsSM and the Medical Practice Transplant InsightsSM solutions for transplant services, please click here.
- Medical Practice Transplant InsightsSM: Designed to measure patient experiences with medical practice and group practice visits as part of the pre- and post-transplant surgery regimen. Providers may be physicians or other health care professionals, such as physician assistants (PA) and nurse practitioners (NP).
Which Transplant Insights solution are you interested in?
Urgent Care InsightsSM
We offer a unique survey designed for freestanding, walk-in urgent care centers. The urgent care survey helps you assess patient satisfaction for the minor illnesses and injuries presented by your patients. This survey accommodates facilities providing limited services as well as those offering diagnostic and therapeutic services.
To learn more about solutions for Specialty Areas, or to talk with one of our experts, please telephone us at 800.232.8032 or contact us.