Ambulatory Surgery InsightsSM: Get Your
Fair Share
Becoming the ambulatory surgery center of choice is dependent upon your ability to create a satisfying care experience for your patients in a supportive environment and ensure superior clinical outcomes.
Press Ganey’s Ambulatory Surgery Insights solution includes quick startup, outstanding benchmarking and an online reporting tool that combines easy-to-read summary reports with the ability to perform detailed analysis where needed. This solution can help you create patient experiences that will earn loyalty and drive revenue from referrals.
- Faster startups: Focused surgical care improvement opportunities can be identified more rapidly with guaranteed three-day survey processing and online, real-time reporting. What could take months takes only days with the Ambulatory Insights solution.
- Broadest picture: Gauge your progress with meaningful comparative benchmarks against the nation’s largest set of ambulatory surgery providers, as well as peers closer to home.
- Greatest detail: Compound your improvement power by understanding opportunities based on each type of procedure, the time of day and patient demographics. Drill down, cut across and focus on patient satisfaction data to hone in on specific improvement opportunities.
To find your most promising and urgent improvement opportunities, tap into Press Ganey’s comprehensive database, including 26 surgical breakouts for direct service line comparisons. Count on our dedicated Improvement Managers for best practices and a host of invaluable resources to help you better understand your patients’ needs and exceed expectations across surgical procedures.
We have worked with scores of ambulatory surgery facilities to improve quality and satisfaction. From survey design to tools and resources that prioritize initiatives and help put them into action faster, they are your guides to optimized improvement initiatives and greater cost effectiveness.
To learn more about the Ambulatory Surgery Insights solution, or to talk with one of our experts, please telephone us at 800.232.8032 or contact us.
