Employee PartnerSM: Transforming Relationships Into Partnerships
Transforming employee relationships into partnerships requires you to take a closer look at what motivates employees. As health care becomes more consumer-driven and financial pressures increase, one of the most powerful strategies is to find business partners who have a vested interest in your organization’s success.
One of your largest and most promising groups of business partners is your employees. Partner employees feel that their basic needs are being met as well as their expectations for finding meaning and purpose in their jobs. Press Ganey’s Employee Partner solution effectively integrates both satisfaction and engagement. Both factors are essential to understanding and strengthening employee relationships and moving them toward partnership.
Employee Partnership: Higher satisfaction with higher engagement leads to dedicated employees who are vested in your organization’s success.
Dedicated employees are “partners” of your organization and will be more productive; provide higher quality, safer care; refer your hospital to friends and family for care; and recommend it as a great place to work — all of which will return great rewards to your hospital’s bottom line.
Building Strong, Sustainable Partnerships
Employee partnership means you do not need to choose between satisfaction and engagement. Correlating both sets of unique motivators results in a powerfully effective approach to revealing a comprehensive picture of your organizational culture. It also ensures that the appropriate resources and tools are used to drive employee relationships up to the partnership level. Our Employee Partner solution provides you with more actionable and sustainable data solutions to help transform your employees into dedicated partners — leading to superior patient care and organizational outcomes.
Reap the Benefits of Dedicated Employees
Our research suggests that organizations using the dimensional employee partnership model to identify and increase the volume of dedicated employees benefit from improved results on retention, clinical outcomes, patient satisfaction and overall return on investment. This occurs on a national level, regardless of bed size or geographic location.
- Employers find that dedicated employees stay with their organization, resulting in reduced turnover costs.
- Dedicated employees fare better in comparison of clinical outcomes, increasing patient safety and reducing potential risk and loss.
- Dedicated employees are highly involved in their organization and deliver improved service to all customers.
To learn more about the Employee Partner solution, or to talk with one of our experts, please telephone us at 800.232.8032 or contact us.