Safety PerformerSM: Strong Safety Culture Saves Lives
The Institute of Medicine estimates that medical errors cause approximately 1 million injuries and may lead to as many as 100,000 deaths in the U.S. every year. According to The Joint Commission, more than 65% of all sentinel events are caused by communication breakdown. To make a sustainable impact and to save lives, hospitals must establish a safety culture within their organization and it begins with strong communication.
Press Ganey’s Safety Performer solution approaches patient safety improvement by focusing on the full spectrum of working conditions. It encompasses not only the individual, but also the team, task, workplace and organization to build defenses that will avert error.
The Safety Performer solution assesses the safety culture of the hospital and the units within the hospital through direct feedback from employees and physicians.
- Data is provided at the system, hospital, unit, work area and staff position levels.
- Benchmarking and comparisons can be made within the hospital and within the system.
- Indices and priorities help clients focus improvement efforts on their greatest opportunities.
360 Degrees of Service
Ordinary safety assessments end with the delivery of a report, but that’s just the beginning. With Safety Performer, Press Ganey partners with you through the entire process to ensure you get more than a report — you get a complete and seamless solution to help you develop positive cultural change within your organization.
Press Ganey’s 360 Degrees of Service process facilities a strong safety culture designed to save lives.
The Press Ganey Advantage
With Press Ganey’s Safety Performer solution, you have a dedicated Patient Experience Advisor, actionable reports, a series of training webinars, networking opportunities, 24/7 access to Press Ganey Online, Online Action Planning, white papers, case studies and more. We don’t just report your safety culture results — we partner with you to improve the level of safety for your patients.
To learn more about the Safety Performer solution, or to talk with one of our experts, please telephone us at 800.232.8032 or contact us.