Press Ganey Performance Consulting Suite^SM

The Performance Consulting Suite offers specialized solutions that focus on specific areas of performance. Whether your goal is to improve clinical performance, strengthen relationships with stakeholders, improve patient satisfaction or increase your stature in the community, the Press Ganey consulting group has the solution for you.

See which performance consulting solution below best fits your organization's business needs. If you find that your needs or challenges don’t fit squarely within one or more of the solutions you see here, we will build a custom consulting package and solution to fit your goals and circumstances. To talk directly with one of our experts, please call us at 800.232.8032 or contact us.

Maximize Financial Reimbursement

Value-Based Purchasing Optimizer^SM

Prioritize areas for improvement that will positively affect the bottom line.

Break Down the Barriers to Success

Focus Group Optimizer^SM

An open forum with expertly guided dialogue can help you get to the heart of the matter.

Goal & Barrier Optimizer^SM

We examine challenges across a wide range of key performance areas and recommend ways that help you achieve your strategic goals.

Opportunity Assessment Optimizer^SM

Identify any gaps that may exist in your clinical and operational performance, and prioritize improvement strategies to provide the best returns.

Maximize Clinical Efficiency and Productivity

Clinical Performer Optimizer^SM

Improve financial performance by reducing costs, improving charge capture and eliminating coding issues.

Cardiac Cath Lab Optimizer^SM

Implement proven processes for maximizing the efficiency, organization and utilization of your cardiac cath lab to increase revenue and physician, staff and patient satisfaction.

Emergency Department Optimizer^SM

Optimize quality and safety while reducing costs and improving revenue in the emergency department.

Medical Practice PatientFlow Optimizer^SM

Address the flow and operations in your medical practice to reduce costs, increase revenue and access, and enable your organization to deliver care in the most efficient manner.

Operating Room Optimizer^SM

Ensure that your operating room consistently runs at the highest level of efficiency and productivity with the Operating Room Optimizer. Use Operating Room Optimizer – Select solution to tackle your greatest OR challenge, whether it’s improving scheduling, reducing wait time, managing materials more efficiently or boosting staff satisfaction.

PatientFlow Optimizer^SM

Maximize patient flow efficiency and safety from admission to discharge to reduce wait times and improve patient satisfaction. Expand capacity without increasing capital or labor expenses by optimizing patient flow.

Strengthen Relationships That Improve Performance

Employee Partner Optimizer^SM

With the Employer Partner Optimizer – Advanced solution, gain the information and proven intervention methods for developing powerful partnerships with employees and changing your workplace culture. In addition, we can teach you how to maximize your leadership effectiveness so you can build strong employee partnerships with our Employee Partner Optimizer – Trainer solution.

Physician Partner Optimizer^SM

With the Physician Partner Optimizer – Basic solution, get the tools to establish and foster meaningful partnerships with physicians that will increase productivity and your bottom line. Take partnership one step further by implementing relevant action plans for building sustainable physician alliances and improving quality outcomes with the Physician Partner Optimizer – Advanced solution.

Improve Patient Satisfaction

Patient Experience Optimizer^SM

A comprehensive, strategic improvement program that is ideal for hospitals that want to improve the patient experience throughout the organization in a systemic way.

Secret Shopper Optimizer^SM

We evaluate your organization from the patient’s point of view to uncover hidden opportunities for improving the patient experience.