Press Ganey in the News

This is your one-stop resource for staying current on industry news. The following articles from various industry publications and national media outlets feature Press Ganey experts, data or research and are posted here for your convenience. Revisit this site often to read the most recent articles.

2012 News Articles

You can also view news articles from 2011 and 2010.

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• Patient Satisfaction: How to Achieve Exceptional Customer Satisfaction and Why it Matters
  NAOHP Visions, Spring 2012

• Rewards and Their Risks
  Modern Healthcare, Apr. 20, 2012 (registration required)

• Hospitals Use Technology to Cut ER Wait Times
  Chicago Tribune, April 11, 2012

• Top 20 Metro Areas With Highest Patient Satisfaction in Hospital EDs 
  Becker’s Hospital Review, March 27, 2012

• Patients Set to Unleash Feedback on Doctors
  HealthLeaders, March 15, 2012

• Patient Happiness Soon to Take on Added Importance
  Cincinnati Business Courier, Feb. 24, 2012

• Press Ganey Has New CEO
  South Bend Tribune, Feb. 28, 2012

• Ryan Named CEO at Press Ganey
  Modern Healthcare, Feb. 27, 2012 (registration required)

• Get to the heart of patient satisfaction with better communication
  Fierce Practice Management, Feb. 8, 2012

• Hospital HCAHPS Scores Beat Expectations
  HealthLeaders, Feb. 3, 2012

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