2012 News Articles

Browse 2012 news articles from various industry publications and national media outlets featuring Press Ganey experts, data or research.

You can also view news articles from 2013 and 2011.

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• Poor Patient Satisfaction: The Easiest Thing to Fix
  FierceHealthcare, Dec. 19, 2012

• Can Patient-Centered Care Reduce Hospital Readmissions? 
  HealthBlawg, Dec. 12, 2012

• Study: Higher Patient Satisfaction Is Linked to Lower Hospital Readmissions 
  Becker’s Hospital Review, Dec. 12, 2012

• Higher Readmission Penalties Linked to Low
  HCAHPS Scores 
  HealthLeaders Media, Dec. 12, 2012

• The Coordinated Care Solution
  ACO Insights, Quarter 3

• Patient Satisfaction: How to Achieve Exceptional Customer Satisfaction and Why it Matters
  NAOHP Visions, Spring 2012

• Rewards and Their Risks
  Modern Healthcare, Apr. 20, 2012 (registration required)

• Hospitals Use Technology to Cut ER Wait Times
  Chicago Tribune, April 11, 2012

• Top 20 Metro Areas With Highest Patient Satisfaction in Hospital EDs 
  Becker’s Hospital Review, March 27, 2012

• Patients Set to Unleash Feedback on Doctors
  HealthLeaders, March 15, 2012

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