Upcoming Webinars

New educational webinars to bring you the latest information on strategic solutions and best practices are currently in development. In the meantime, you are welcome to check out our webinar archives for hospitalsmedical practices and home care agencies. In these recorded webinars, our Press Ganey experts and clients look at trends and share case studies, cutting-edge tools and resources.

  • Be Prepared for ED CAHPS: Regulatory Update

    Tuesday, April 29, 2014 2:00 PM
    The ED CAHPS regulatory program is on the horizon and Press Ganey anticipates implementation by mid-2015. With Medicare reimbursement potentially at risk, now more than ever it is important to position your organization for success. With ongoing patient experience measurement, organizations can prepare now to perform better when the official survey is implemented.
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  • ACO Success: Improve Patient Experience, Loyalty and Bottom Line

    Thursday, May 08, 2014 2:00 PM
    Retaining patients within your ACO is a top priority and critical to managing margins. Patient experience measurement and improvement is a key strategy to support ACO success – to both optimize shared savings as well as improve loyalty. To drive performance improvement in overall care and coordination, Press Ganey advocates continuous measurement of the patient experience to capture deeper data to drive targeted performance improvement and physician engagement. An ongoing approach prepares practices for the one time per year ACO CAHPS survey, which is tied to 25% of the shared savings formula. Please join us for a complimentary webinar to learn how Press Ganey can help you uncover opportunities to improve your ACO patient experience and fulfil the ACO CAHPS survey requirement. With a proven track record in CAHPS and over 130,000 providers in our medical practice database, Press Ganey is your trusted partner in patient experience measurement and improvement.
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