Our educational webinars provide best practices and the latest information on strategic solutions. Press Ganey experts and clients look at trends and share case studies, cutting-edge tools and resources.

Upcoming Live Webinars

  • Understanding How Your Hospital’s Performance Today Affects Future Programs

    Tuesday, October 13, 2015 1:00 PM
    Join us on October 13 at 1 p.m. ET to hear the latest CAHPS program updates from Press Ganey expert Jodie Cunningham, Vice President of Public Reporting and Policy. This webinar will provide you with the information you need to help you maximize your organization's performance and to better understand the potential impact of regulatory and pay for performance programs.
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View upcoming CAHPS Webinar topics, register for events and download recordings on the CAHPS Webinar Series page.

Latest On-Demand Webinars

  • Physician Engagement Insights to Inform HR Strategies

    Building strong physician engagement and alignment is pivotal to achieving success within the evolving landscape of health care - an environment with increasing demands for coordinated care, new organizational structures and value-based payment models. Listen to Press Ganey engagement experts, Barbara Reilly, PhD, senior vice president, employee, nurse and physician engagement, and Alan Farris, senior product manager, to learn key findings and trends.
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  • Understanding the Proposed Home Health Value-Based Purchasing Model

    View this webinar to hear Jodie Cunningham, Vice President of Public Reporting and Policy, and Emily Fisher, Policy Analyst, review the HHVBP proposal in further detail. Additionally, they will provide insight on the “Patient Survey Star Ratings” CMS has been developing for publication on the Home Health Compare website in January 2016.
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  • Steps to Prepare for PQRS CAHPS

    The mandatory PQRS CAHPS survey administration for 2015 data collection will occur from November 2015 to February 2016. Watch this complimentary 15 minute webinar for an overview of the PQRS CAHPS program implementation timeline, group participation options and reporting requirements. Hear how Press Ganey’s best practices can prepare your group practice to successfully fulfil the PQRS CAHPS survey requirement and support ongoing measurement solutions that capture patient experience feedback about care received within group practices.
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  • Prepare for a Successful Transition to eClinical Quality Measures

    CMS is expected to modify the EHR Incentive Program to make a subset of eClinical Quality Measures mandatory. Meaningful Use and the transition to eClinical Quality Measures is about more than accurately submitting data or meeting regulatory requirements. Press Ganey is proud to partner with you to take quality data to the next level. Hear regulatory updates, best practices for a successful transition, and view a demonstration of our solution.
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  • Strengthening Culture: Nurse Engagement Insights to Inform HR Strategies

    As the largest portion of the healthcare workforce, engaged nurses are central to effective, efficient, caregiving teams. Yet, nurses involved in direct patient care are often the least engaged members of the organization. This creates a significant opportunity for human resources leaders to improve nurse engagement and build a patient-centered culture that reduces stress for caregivers and suffering for patients. Join us for a 60 minute web conference focused on findings from our newest nurse engagement research. We’ll highlight key findings and trends to reveal priority areas specific to the unique concerns of nurses, including perspective and commentary from Press Ganey Chief Nursing Officer, Christy Dempsey.
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  • Partnership for Transparency

    The push for transparency is one of the most transformative movements in health care. Through a clear and objective presentation of performance data, transparency empowers patients to be active, informed participants in their care, promotes physician engagement and creates a bond of trust between provider and community. Watch this webinar to hear Dr. Thomas H. Lee, Chief Medical Officer, Patty Riskind, Chief Client Experience Officer, and Patti Cmielewski, Chief Marketing Officer of Press Ganey, discuss the critical elements of achieving a successful, effective transparency program.
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  • OAS CAHPS – Prepare Now with Press Ganey's Early Adopter Program

    Watch this complimentary 7 minute webinar to learn about the Early Adopter program and the opportunity to gain experience with OAS CAHPS measurement, identify improvement opportunities and implement patient experience initiatives ahead of CMS’ national implementation.
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  • ACO CAHPS 101 - Meet ACO CAHPS Requirements and Improve Patient Experience

    Patient experience is one of the quality measures required for the Medicare Shared Savings Program (MSSP) and Pioneer ACO programs, and impacts 25% of your overall quality score and ability to share in savings. Learn about the survey content, protocol, survey versions, VBPM impact and data display in Physician Compare.
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  • Implications of Medicare Access and CHIP Reauthorization Act of 2015

    The passing of this landmark legislation repeals the Sustainable Growth Rate (SGR) and provides medical practices with significant financial incentives to participate in alternative payment models (APMs) and reach top-quartile quality performance. Listen in to this webinar to hear Press Ganey regulatory experts discuss our understanding of the Act and the implications it has on different physician groups.
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    Our newest employee engagement research highlights key findings and trends to reveal emerging patterns and priority areas in the changing landscape. Based on the analysis of more than one million unique respondents in the national Press Ganey health care employee database, these insights can help inform strategies to reduce turnover, attract and retain top talent, and build an engaged, patient-centered culture.
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  • Navigating Acute Care CAHPS Programs in 2015

    The expansion of CAHPS surveys in acute care demonstrates a growing focus on the patient experience. During the second session of our CAHPS Webinar Series, Jodie Cunningham, Vice President of Public Reporting and Policy, and Kimber Abair, Director of Acute Services, review the latest regulatory updates and address the following CAHPS initiatives: EDCAHPS, HCAHPS, Child HCAHPS, OSCAHPS.
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  • Prepare for 2015 PQRS, ACO, and Outpatient Surgery CAHPS Requirements

    Press Ganey is committed to work together with you on these important CAHPS initiatives. During this presentation, Jodie Cunningham-VP Regulatory Reporting & Policy, and Allyson Weaver Bunker- Director of Medical & Ambulatory Services, deliver timely regulatory insights to help you prepare for and drive targeted performance improvement in advance of upcoming CAHPS programs.
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More recorded webinars can be found in the Research & Resources section of this site in the following sections:


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