Breakout Sessions by Focus Area

Click the session title to view the full session description.

CLINICAL QUALITY AND EFFICIENCY

• Evaluating Performance: Getting Physicians On Board
• Health Care Delivery System Evolution: Measuring and Improving Quality Scores Across the System
• Improving Hospital Efficiency: Streamlining Patient Flow and Processes – While Increasing Satisfaction and the Bottom Line
• Keeping Up With Leading Practices in Quality: eMeasures, Concurrent Abstraction and Behavioral Health Measures
• Payment Reform: Using Metrics to Prioritize Opportunities, Set Goals and Drive Improvement

EMPLOYEE AND PHYSICIAN ENGAGEMENT

• Engaging Hospitalists More Effectively
• I Should Have Told You I Don't Play Well With Others
• Leading the Front Line: Strategies for an Accountable Workforce
• Make Yourself Be Heard: Communication Techniques for Managers
• Reward and Recognition: Assessing the Value

MEDICAL PRACTICE

• Health Care Delivery System Evolution: Measuring and Improving Quality Scores Across the System
• Improving Medical Practice Patient Flow
• Incorporating Patient Satisfaction into Physician Incentives: Put Your Money Where Your Mouth Is
• Mandatory Patient Experience Measurement: What You Must Know Now
• The Doctor Will See You Now: The Invaluable Role of Practice Administrators

SERVICE EXCELLENCE

• Breathe New Life Into Hourly Rounding With C.P.R
• CAHPS: Value Based Purchasing and Beyond.
• Creating Your Patient Experience Pyramid: An HCAHPS Improvement Strategy
• Sustainable Discharges: Patient and Family-centric Hospital Care
• Sustainable Discharges: Personalized Aftercare