2014 Press Ganey Regional Education Symposiums

Learn, Network, Be Inspired—Register Today

The Press Ganey Regional Education Symposiums offer a leading forum for health care professionals to collaborate with peers and explore the path to improving the patient experience. In recognizing the importance of giving every patient, physician and employee the opportunity to be heard, this year’s symposiums, “A Voice for Every Patient,” will provide attendees with insight and innovative strategies for creating a true patient-centered organization.

Beginning in April and continuing through June, the 2014 Regional Education Symposiums will be hosted in five major metropolitan areas. Join us to hear inspiring keynote presentations from health care leaders and attend educational sessions with topics designed to enhance and support your organization’s improvement efforts.

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Keynote sessions:

  • Clinician Engagement: The Key to Unlocking High-Value Health Care

    Dr . Thomas H. Lee | Chief Medical Officer, Press Ganey

    As health care transforms to place a greater emphasis on efficiently meeting the needs of patients, clinicians face new challenges. Press Ganey Chief Medical Officer Dr. Thomas H. Lee will draw on his more than three decades of experience as a practicing physician, administrator and researcher to discuss how clinician engagement is evolving and what approaches can accelerate this  change to be more successful in delivering high-value health care.

  • Boardroom to Bedside: Fostering Engagement & Alignment to Reduce Patient Suffering

    Paul Westbrook | VP of Patient Experience, Inova Health System
    Cindy O’Hara | Patient Experience Leader, Inova Loudoun Hospital

    Fostering engagement among employees positively impacts an organization’s reputation and the care they deliver.  Paul Westbrook, vice president of patient experience at Inova Health System and former Ritz-Carlton executive, will join Cindy O’Hara, a patient experience leader at Inova Loudoun Hospital, to share how they implemented proven hospitality service practices to engage and align employees from the boardroom to the bedside.

  • Managing and Maximizing Data to Achieve Organization-Wide Success

    Panel of Patient Experience Leaders from Health Care Providers

    As the pressure to improve results mounts, leading health care organizations are maximizing how they leverage data to improve every aspect of the patient experience. A panel of Press Ganey client organizations local to the region will address how data management and integration can be utilized to identify opportunities for improvement.

New Focus Areas and Sessions

This year’s symposiums feature new focus areas and innovative sessions designed to benefit professionals within every level of health care organizations to improve the patient experience. Whether you are new to partnering with Press Ganey or an experienced leader looking to enhance your organization’s patient experience strategy, the symposiums offer insight at all levels. Focus areas include Advancing the Patient Experience, Improvement Strategies, Press Ganey Immersion, and Regulatory Insights.


Take advantage of the opportunity to learn and network with peers experiencing similar challenges and opportunities as your organization. Share experiences and gather new ideas during formal sessions and informal conversations. View the complete agenda for a full listing of breakout sessions and activities.

Registration Information

$315 per person
Registration fee includes breakfast both days and lunch the first day. Nursing Contact Hours will be available.

Special Offer
Send five people to a Symposium in 2014, the sixth registration is half price. Or, send 10 people and the 11th registration is free. To take advantage of these offers, email symposiums@pressganey.com.