Who Should Attend Regionals?
Directors, managers, patient experience teams, coaches and frontline caregivers who are committed in their day-to-day activities to improving the safety, quality, and experience of care for patients and caregivers. 

Fees and How to Register:
Early Bird Rate: $3​65 per person.
Regular Rate: $4​65 per person. ​

The cut-off date for the Early Bird discount is the same date as the hotel cutoff. Registration fee includes lunch the first day and breakfast both days. 

Philadelphia: April 22, 2018
Chicago: April 30, 2018
Los Angeles: May ​14, 2018

Register online at Registration is open only to current Press Ganey clients.

Special Offers:

If your organization sends five people, the sixth registration is half price. Or, send ten people and the eleventh registration is free. To take advantage of the discounts, please email our events team.

Attendee Cancellations and Substitutions
Cancellations must be sent in writing to​ To receive a full refund, cancellations must be made 3 business days prior to the event. If cancellations are made after that time, or if a registrant does not attend, the full registration fee will be charged. We are unable to offer attendee substitution at our Regional Symposiums. 

Business casual attire is appropriate for all sessions. Please note that it is difficult to control the temperature in the meeting rooms. Therefore, you may want to bring a light sweater or jacket. We’ll do our best to ensure that room conditions are comfortable.

Continuing Education
Earn Up to ​9 Hours of Continuing Education Credits.

In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity will be submitted to the National Association for Healthcare Quality for CPHQ CE credit.

We will offer Patient Experience Continuing Education credits (PXEs) through the Patient Experience Institute (PXI). PXEs can be applied towards Certified Patient Experience Professional (CPXP) applications and/or to maintain certification designation.

If you have questions regarding continuing education, please email


Download the justification letter >

Contact Information
Please email any additional questions about the Symposiums to


The Symposium gave concrete
examples of actions you could
take in the short and long term to
not only improve patient experience,
but also promote
cultural transformation.  


2017 Regional Symposiums