Presentation Guidelines

2016 Call for Success Story Award® and National Client Conference Presentations


Every year, more than 3,000 health care professionals dedicated to advancing the quality, safety and delivery of patient-centered care convene at the Press Ganey National Client Conference. They come from every sector of health care seeking innovative strategies, new approaches, best practices and real-life examples of successful programs they can implement at their own organizations. 

If your organization uses Press Ganey data, analysis tools, improvement solutions, consulting services or other resources and has achieved performance excellenceimproved patient experience; caregiver engagement; improved clinical quality or safety; developed more efficient operations; built a high reliability culture; implemented a transparency initiative; enhanced referrals; increased volume, etc.we invite you to respond to this National Client Conference Call for Presentations to share your story. If your organization has a particularly innovative approach, strong results or broad impact across your organization, we also encourage you to apply for the Success Story Award. Winners are invited to speak and will be selected based on the information in the same application form.


In addition to increasing their professional visibility and influence in the health care field, presenters will receive:

  • Complimentary conference registration for the presenter and one co-presenter.
  • Complimentary three-night hotel stay at the Orlando World Center Marriott Resort & Convention Center for the presenter and one co-presenter.

No fewer than 12 applications will be chosen to both present a breakout session and receive a Success Story Award. Success Story Award winners will also receive an engraved award to display at their organization.


Jan.21Call for presentations opens.
Feb. 26Submissions are due no later than midnight ETno exceptions.
Early MaySpeakers will be notified on a rolling basis. Notifications will be made via email in early May.
May 27Success Story Award winners will be notified.
June 1Presenter and co-presenter packets with final session descriptions due.
Nov. 2-42016 Press Ganey National Client Conference in Orlando, Fla. 


All proposals will be evaluated on the following criteria:

  • Originality of material
  • Relevance and importance of topic
  • Practical application of materials

Proposals submitted for the Success Story Award must also demonstrate measurable improvement that was sustained over time and illustrate how the effects were felt across the organization. The specific metrics used and the improvement achieved must be included in the proposal.