The Innovation & Networking Pavilion is a centrally located learning and networking area where attendees can meet with peers from leading health care organizations as well as Press Ganey subject matter experts, advisors and consultants.

Learn about new features and recent enhancements of Press Ganey solutions through live demonstrations, pick up a copy of our latest research and analysis in white papers and other thought leadership resources, and connect with your Press Ganey account team to learn how to maximize your organization’s investment in patient experience, engagement, caregiver excellence, safety and process improvement.

The daily schedule of featured participants and events will be posted onsite. Times subject to change.


Wednesday, Nov. 1, 5:30 – 7:00 p.m.

Orlando World Center Marriott Resort
Connect with fellow attendees and enjoy ​light hors d’oeuvres and beverages poolside at the Orlando World Center Marriott. 


Thursday, Nov. 2, 7:30 – 10:30 p.m.

The Wizarding World of Harry Potter™ – Diagon Alley™ and New York at Universal Orlando Resort™

Thursday, Nov. 2, 7:30 – 10:30 p.m. 
The Wizarding World of Harry Potter™ – Diagon Alley™ and New York at Universal Orlando Resort™

Get ready for one of the biggest parties we’ve ever thrown, because we’ve reserved The Wizarding World of Harry Potter™ – Diagon Alley™ and the New York street sets at Universal Studios Florida™ just for you! All night long, you’ll have unlimited access to visit the shops and establishments of Diagon Alley™, including the Leaky Cauldron™, Weasleys’ Wizard Wheezes, and Ollivanders™ wand shop. And get ready for an adventure on the multi-dimensional thrill ride Harry Potter and the Escape from Gringotts™. 

Then take it to the streets as you face all your favorite characters from NBC’s The Tonight Show in a thrilling race through, below and above New York City on the all-new Race Through New York Starring Jimmy Fallon™. Plus, you can join the battle on TRANSFORMERS™: The Ride-3D, try to escape a mummy’s curse on Revenge of the Mummy™, and pick your own coaster soundtrack on Hollywood Rip Ride Rockit™.

It’s a night of unforgettable fun and excitement—and it’s all yours!

Admission to the celebration is included in the conference attendee’s registration fee. Guest passes are available for $150 and may be purchased at Press Ganey’s conference information desk. Everyone who attends this event must have a conference name badge or a guest pass to board the bus—no exceptions. Entry to the event will be strictly controlled and you will be required to show a photo ID as proof of age before being served alcohol. Please note: You must be 21 years or older to attend this event.

Learn More About The Celebration

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s17)
TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2017 Hasbro. All Rights Reserved. © 2017 DreamWorks LLC and Paramount Pictures Corporation. All Rights Reserved. TM & © 2017 NBCUniversal Media, LLC. All rights reserved. Universal elements and all related indicia TM & © 2017 Universal Studios. All rights reserved.