The Key to Organizational Improvement
Press Ganey's Employee Perspectives Survey enables you to measure specific aspects of employee attitudes so you can focus your improvement initiatives more effectively.
When employees are satisfied with their workplace:- You reduce costly employee turnover
- You increase patient and physician satisfaction
- You improve efficiency measures and other key outcomes
Hospital Checkup Report-Employee
This report is the definitive source on employee perspectives of hospital operations. The 2007 Hospital Check-Up Report: Employee Perspectives on American Hospitals highlights the findings of over 193,000 employees providing care at 373 hospitals across the nation in 2006.
Creating a Workplace Culture of Engagement
This industry-specific white paper moves beyond the corporate buzzword meaning of "employee engagement" to address the experience of health care workers and what it takes to engage them. Learn why measurement is the best and most actionable way to evaluate and improve health care employee engagement.
Join us for a FREE webinar October 26 at 1 pm (Eastern). Register at pressganey.webex.com.
Reaping the ROIs of Employee Satisfaction
Efforts to improve the relationship between the administration and front-line employees at Hudson Valley Hospital Center in New York have had outstanding results on the bottom line. Since 1999, the hospital moved from the 28th percentile to the 97th percentile in overall employee satisfaction and grew from a $38 million to a $105 million operation. Senior leadership maintains that these successes are due in large part to employee satisfaction improvements.
For access to past webinars, contact webinars@pressganey.com.
Encouraging Employees to Participate in Your Organization
Research shows health care organizations can achieve both high performance and high employee satisfaction through active workforce participation. When employees feel involved and empowered, they have higher morale and better attitudes toward customer service. Results include lower turnover and increased productivity.
For access to past webinars, contact webinars@pressganey.com.
Improving Employee Impressions of Your Organization
Many studies tell us employees are motivated by working for an organization that fulfills its mission of high-quality patient care. Are you meeting your employees' needs to satisfy their own personal missions to heal and help? Press Ganey research confirms the importance of measuring their perceptions of you—and the effect these attitudes have on performance, engagement, and loyalty.
For access to past webinars, contact webinars@pressganey.com.
Using Recognition to Improve Employee Satisfaction/Loyalty
Salary and benefits are always factors, but recognition is another invaluable component in health care employee satisfaction and loyalty. Learn how being recognized for individual contributions generates an emotional satisfaction that supersedes pay in creating a committed and loyal workforce.
For access to past webinars, contact webinars@pressganey.com.
How Do Employees Rate Your Senior Leadership?
Being an effective leader means more than accomplishing goals—how those goals are accomplished makes a difference to employees. Negative impressions of senior leaders cause employees to lose their support for the organization. Similarly, when employees approve of senior leadership, morale, retention, and productivity increase.
For access to past webinars, contact webinars@pressganey.com.
Press Ganey clients have access to the industry's most extensive collection of performance improvement resources, from research and best practices to networking and consulting.
