Research and Analysis You Can Use Today

With just a few keystrokes, you can access a library of materials drawn from the Press Ganey database of more than 7,000 client organizations and the perspectives of millions of survey respondents.

Every year, Press Ganey presents definitive reports (Pulse and Checkup Reports) on the quality of American health care as evaluated by patients, employees, and physicians in various settings. Compiled by our researchers, these reports reveal recent progress in improving the delivery of health care—and identify opportunities for further strides.

Press Ganey researchers regularly generate insightful case studies and white papers, based on client successes and challenges and the trends we’ve uncovered in our expansive database. Topics include return on investment (ROI), patient wait times, administrator-physician communication, and many others of critical interest.

Patient Satisfaction

Studies show satisfied patients are more likely to adhere to medical advice and that emotional distress during a health care experience can actually hinder a patient’s ability to heal. Our case studies, white papers, and webinars provide in-depth research into the value of patient satisfaction in hospital, medical practice, and home health settings.

Safety Culture

A hospital’s culture of safety grows out of its employees’ values, attitudes, perceptions, and behavior patterns. You’ll find essential resources in our Library to help you develop a better safety culture at your organization.

Employee Perspectives

Measuring specific aspects of employee attitudes can help you reduce costly employee turnover, increase patient and physician satisfaction, and improve efficiency measures and other key outcomes. Learn from our case studies, white papers, and webinars.

Physician Satisfaction

Physicians drive patient admissions and revenue, and significantly impact a hospital’s reputation. Press Ganey’s Medical Staff Survey will help you focus your improvement initiatives to enhance the work and care environments. Find out more through our supporting case studies, white papers, and webinars.