Best Practices, Straight From Our Clients
Press Ganey Partners, Press Ganey’s client magazine, features best practices on patient, physician, and employee satisfaction, employee engagement, and safety culture as well as first-person customer success stories. The periodical is also a resource for white papers written by Press Ganey researchers.Nov/Dec 2008 Issue
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Article abstracts:
Partnership: A New Model for Building Powerful Relationships with Physicians
In these times of economic turmoil in the health care industry, it's getting much harder for hospital leaders to win the hearts and minds of physicians. To read this article,
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In these times of economic turmoil in the health care industry, it's getting much harder for hospital leaders to win the hearts and minds of physicians. To read this article,
click here.Safety: Is It In You?
The pressure to improve quality of care and reduce medical errors is being ratcheted up by government, employers, payers, the media, and patients. To read this article,
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click here.Teaming Up For Safety in Critical Care
The critical-care setting is one of the most complex environments in health care. Clinical staff members must manage multiple tasks simultaneously in a stressful, fast-paced environment. To read this article,
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The critical-care setting is one of the most complex environments in health care. Clinical staff members must manage multiple tasks simultaneously in a stressful, fast-paced environment. To read this article,
click here.Implementing the Press Ganey Safety Culture Solution
Hurley Medical Center's lessons learned for safety culture survey preparation. To read this article,
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Hurley Medical Center's lessons learned for safety culture survey preparation. To read this article,
click here. Success Amid Jackhammers
How Providence Holy Cross Medical emergency department improved patient satisfaction during an expansion project. To read this article,
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How Providence Holy Cross Medical emergency department improved patient satisfaction during an expansion project. To read this article,
click here. Solution Short: Finding Your Champions
Initiating any new improvement effort requires support from people throughout your organization. The likelihood of adopting change is increased when the buy-in is obtained deliberately and systematically. To read this article,
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Initiating any new improvement effort requires support from people throughout your organization. The likelihood of adopting change is increased when the buy-in is obtained deliberately and systematically. To read this article,
click here. 
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